Amazon Music: Songs & Podcasts

AMZN Mobile LLC

4.72star3,328,764 ratings

MusicMusic streaming apps shelf$13.99–$24.99 · 2 tiersUpdated Aug 19, 2026

Biggest complaint · Limits & caps

9.1%

36 of 396 negatives · store typical 2.8%

Recent reviews negative

55%

its 10 shelf rivals run 42% · 723 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

Read those two together. Ratings are cumulative, reviews are recent — a 4.72star average beside 55% negative is the finding, not an error.

Ratings.

4.5out of 5

3,330,180 ratings · Apple’s own count, fetched daily

52,801,773

4323,113

392,407

236,291

176,596

4 decisions.

Investigate limits & caps first

high · 9.1% of this app’s 396 negative reviews, against 2.8% typical store-wide.

How it compares

this app: 9.1%; 36 of 396
its shelf: 2.4%; rivals only
store-wide: 2.8%; typical

Investigate performance

high · 35.1% of this app’s 396 negative reviews, against 16.9% typical store-wide.

How it compares

this app: 35.1%; 139 of 396
its shelf: 22.1%; rivals only
store-wide: 16.9%; typical

Skip ads, ux and sync & data work

Ads, UX, Sync & data all run at or below the store’s typical rate.

How it compares

Ads9.3% of 396 · shelf 16.6% · store 10.7%
UX3.3% of 396 · shelf 2.3% · store 2.9%
Sync & data2.3% of 396 · shelf 1.6% · store 2.2%

Protect support, login & auth, billing and accuracy

Support, Login & auth, Billing, Accuracy all run well below the store’s typical rate.

How it compares

Support2.5% of 396 · shelf 5.4% · store 9.2%
Login & auth4.8% of 396 · shelf 7.3% · store 13.2%
Billing23.7% of 396 · shelf 19.2% · store 32.1%
Accuracy7.6% of 396 · shelf 8.5% · store 11.5%

The shelf in numbers

All 11 panel members · 2026-08-24 snapshot.

App	Ratings	Limits & caps
Amazon Music: Songs & Podcasts	3,328,764	9.1%
LiveOne Music	29,202	4.4%
Audiomack - Play Music Offline	1,998,967	3.7%
Spotify: Music and Podcasts	41,695,950	3.6%
Pandora: Music & Podcasts	11,282,593	3.4%
Music : Cloud Music Streaming	7,632	3%
SoundCloud: The Music You Love	1,972,922	2.9%
YouTube Music	1,514,831	1.3%
Demus: Easy Music Streaming	106	0.8%
TIDAL Music: HiFi Sound	245,861	0.7%
Musivo: Music & Video Player	4	0%

The whole shelf, counted

Every complaint across music streaming apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the music streaming apps report

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.