Refunds

Last updated 3 August 2026

If a Deep Report wasn’t worth the €9, email us and we’ll refund it. No form, no conditions, no explanation required.

How

Send a note to hello@appimp.app with the category you bought. We refund to the original payment method, usually the same day and always within 14 days. You keep the report — asking for it back would be theatre.

Why it works this way

Formally, a Deep Report is digital content delivered immediately, and under EU consumer law that is one of the cases where the 14-day right of withdrawal can be waived once delivery starts. We would rather not lean on that. A report that didn’t help you isn’t worth keeping your money over, and if we are getting refund requests we would rather hear about it than bank it.

If something breaks

If a report fails to generate, never arrives, or arrives visibly broken, that is on us: tell us and we will re-run it or refund it, whichever you prefer. If you were charged twice, we refund the duplicate without you having to ask twice.