Invoicing apps.

AI Customer service took my money — The wrong customer at the same business paid the wrong bill. I refunded the money and didn’t have it in the Square account. They pulled money directly from my connected account and overdrew the account. My business gets paid once per month, and I received overdraft fees for every day after. When I contacted customer service an AI responded that I was responsible

BEWARE!!!!!!!!! — I have been using this great program for around 15 years. I didn’t realize that they own your business and can shut it down in a sec and you lose ALL your info (shut your Business down with one click). All I did was apply to take cc’s for my customers. That’s it!!!! And they locked me out of my whole business world. No one to talk to that can help. I’m lost and they could c

Do not use QuickBooks!!!! — Absolutely do not use QuickBooks ever! Their customer support is horrendous, each person you talk to says something completely opposite of what the last person you talked to says. God forbid you get hacked or money stolen out of your account, they will say it’s not fraud and make you fight for hours and hours over the phone just to try and get it resolved. They steal mo

Beware the QR — It’s a mess. I have customers who still prefer paper invoices and writing a check for payment, and I have other customers who prefer electronic billing, QR codes, ACH/cards and AutoPay. I can’t just force everyone to go digital without risking losing longtime customers, and the two styles of billing do not work well together in QuickBooks. Here are some of the problems I’ve run in

Absolutely horrible support — Had to move to a different invoice program after square repeatedly lied and refused to take accountability and then tried to default the account after we refunded the customer, they then went past the maximum 7 days to process said refund, it was not until I showed literal evidence within the app that they admitted fault and still took no accountability. had we not ha

Too expensive — First of all, let me say the app is works great and I love using it for my invoices, but they keep raising the price. I was just sending out an invoice right now and I'm already on the $6.99 a month plan which only allows me 3 invoices per month which is pretty bad. But now when I just went to add photos of the job and the receipts, you guys just raised the price to $15 per month i

Photo issues 20% of the time. Search works 20% of the time. APP IS GARBAGE FOR $40/month — Sometimes when I try to upload photos, whether from my phone or computer, I run into issues where in my phone I cannot print the file it won’t load and tells me there’s an error and on my computer some photos.JPEG in particular will fail to upload and I have to keep re-trying. Tempted to find another invoice

App is toast — User friendliness of the app has diminished greatly since the introduction of AI. The app started out great, but the more features that get added the less it becomes user friendly on mobile. Posts categorize themselves incorrectly, features that were once easy to use like categorizing invoice payments made using the partner payments app, creating invoices, categorizing bank transact

How does this app get worse and cost more? — In the age of AI, when any Joe Schmoe can type in a prompt into AI and generate code for creating an app, somehow quickbooks continues to charge their customers more and become less and less user-friendly. They keep adding new features that don’t work… And now it’s at the point where the entire app itself doesn’t even work. I tried opening the app yeste

App is toast — User friendliness of the app has diminished greatly since the introduction of AI. The app started out great, but the more features that get added the less it becomes user friendly on mobile. Posts categorize themselves incorrectly, features that were once easy to use like categorizing invoice payments made using the partner payments app, creating invoices, categorizing bank transact

Worst app ever? — Horrible app. You have to sign in multiple times. It won’t open the app because “it’s not ready yet” lol Very confusing

Login broken — Every time you send a code to login via email, when you return to the app it’s reset to the login screen. So effectively login function completely broken. Otherwise the service is fine on web.

Sky high fees — Got paid and $100 total in square fees to transfer it’s totally insane that fees are that high

Photo issues 20% of the time. Search works 20% of the time. APP IS GARBAGE FOR $40/month — Sometimes when I try to upload photos, whether from my phone or computer, I run into issues where in my phone I cannot print the file it won’t load and tells me there’s an error and on my computer some photos.JPEG in particular will fail to upload and I have to keep re-trying. Tempted to find another invoice

Extremely Disappointed — This Feels Like Bait and Switch — Extremely Disappointed _This Feels Like Bait and Switch For the second time, I feel Square has pulled the rug out from under hemp-related businesses after allowing us to build our operations around its platform. Businesses like ours trusted Square with our payment processing, customer database, transaction history, marketing programs, su