What users complain about in language learning apps
Technical stability issues outweigh feature problems, with app crashes and speech recognition failures dominating user frustration more than progress tracking or account management concerns.
3,288 reviews · 17 apps analyzed · Analysis as of June 18, 2026
App crashes, freezes, and unresponsiveness
Mentioned in 27% of complaints across the 17 apps we analyzed in language learning apps.
Every complaint, ranked by frequency
01App crashes, freezes, and unresponsiveness
27%Found in 18 reviews.
“This is the buggiest app on my phone. It has crashed every day I’ve used it, sometimes 3-4 times in a session. And it fails to register events like lessons completed or time spent, so some Daily Quests turn into Sisyphus eternally pushing the rock. And it can’t hear ukrainian…”
02Speech recognition and microphone failures
21%Found in 14 reviews.
“I do enjoy using this app. It has a lot of grammar practice and you can discuss a lot of topics. That said, there are a lot of times that it doesn’t hear me correctly and tells me I’m incorrect because I didn’t say it exactly the way the computer wants me to say it. This is very…”
03Progress not saved or lessons don't count
17%Found in 11 reviews.
“(Edit: May 2025 - I posted this review a while ago, but literally every time I use the app I get frustrated and want to leave another one, so I’m leaving an edited version LOL. 1. I think Memrise did email me offering to chat about my thoughts, but I missed the window to…”
04Incorrect answer feedback and grading bugs
11%Found in 7 reviews.
“Trying to use another app outside of Duolingo and at first pass, this app enrages me. I specifically had issues with the true/false part.. it was saying I was wrong when I wasn’t, multiple times. How am I supposed to learn more advanced words if you’re telling me I’m incorrect…”
05Poor customer support and unresponsive team
11%Found in 7 reviews.
“I love the idea, but tired of contacting IT regarding errors. It lost my progress, my vocabulary lists in multiple languages and now it doesn't even recognize me as a subscriber. IT doesn't bother reading my emails with screenshots and keep asking me the same questions and…”
06Login errors, logout glitches, and sync issues
9%Found in 6 reviews.
“This is a great app for learning vocabulary; however, the glitches make it very frustrating. Login glitches are prominent. It will log out at random or give you errors. ( (March 2025)It sends a note about being offline or about subscribing even if you’re already a premium user…”
07Excessive app review prompts and notifications
5%Found in 3 reviews.
“I don’t want to leave a review, but the app harasses you relentlessly to write one over and over after every lesson.”
Frequently asked
What do users complain about most in language learning apps?
The most common complaint is "App crashes, freezes, and unresponsiveness" — 27% of analyzed complaints across 17 apps.
How many reviews did AppImp analyze for language learning apps?
3,288 real App Store reviews across 17 apps — frequency-ranked and counted, never estimated.
What are the top complaints in language learning apps?
1. App crashes, freezes, and unresponsiveness (27%); 2. Speech recognition and microphone failures (21%); 3. Progress not saved or lessons don't count (17%); 4. Incorrect answer feedback and grading bugs (11%); 5. Poor customer support and unresponsive team (11%).
This is the what. The Deep Report is the why.
Root causes behind each complaint, which competitor has already solved it, and whether the gap in language learning appsis still open — the part a model can’t reconstruct.
Run the full reportEvery figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 3,288 reviews across 17 language learning apps.