What users complain about in scoring apps.
Users prioritize stability and real-time accuracy far more than any other feature in scoring apps.
3,150 reviews · 28 apps analyzed · as of August 1, 2026
App crashes and freezes frequently
Mentioned in 23% of complaints across the 28 apps we analyzed in scoring apps — 22 of 94 counted.
Every complaint, ranked by frequency
Each theme’s share of the counted complaints, with a representative review.
App crashes and freezes frequently
“The new update is truly a disaster a lot of bugs/lags and unusual glitches making the app very slow. I would revive the goal notifications and the score wont update on the game row in my Home screen or some times it will update on the game row in the Home Screen of the app but…”
Missing features and limited functionality
“This app is great and easy to use. My pre-teen kids can even keep stats with a little play-by-play help from me to help them keep up. IMO the main area of improvement is if some assumptions could be made by the app. For instance, if I mark that a player got a steal, the app…”
Live updates and real-time data failures
“The new update is truly a disaster a lot of bugs/lags and unusual glitches making the app very slow. I would revive the goal notifications and the score wont update on the game row in my Home screen or some times it will update on the game row in the Home Screen of the app but…”
Poor customer support and no response
“I have tried to withdraw my money now for almost a week, talked to a handful of different live agents, no one is able to offer anything helpful. I have done every suggestion offered, added a new card and deposited more money so I can withdraw draw money (makes sense???), deleted…”
Poor app performance and lagging
“The new update is truly a disaster a lot of bugs/lags and unusual glitches making the app very slow. I would revive the goal notifications and the score wont update on the game row in my Home screen or some times it will update on the game row in the Home Screen of the app but…”
Excessive ads disrupting functionality
“I write this keeping in mind that the app is free so I understand the occasional ad; however, there are too many ads and it’s disrupted the scoring accuracy enough times to be frustrating. I don’t understand why they can’t create a Picture in Picture window with the ad while…”
Data loss and sync problems
“Love the app and features. My only complaint: after you’ve started a game and have some stats (let’s say it is halftime) and you go away from the app to another app for more than a few minutes, when you go back to the app your game is no longer there and have to start a new…”
Frequently asked
What do users complain about most in scoring apps?
The most common complaint is "App crashes and freezes frequently" — 23% of analyzed complaints across 28 apps.
How many reviews did AppImp analyze for scoring apps?
3,150 real App Store reviews across 28 apps — frequency-ranked and counted, never estimated.
What are the top complaints in scoring apps?
1. App crashes and freezes frequently (23%); 2. Missing features and limited functionality (18%); 3. Live updates and real-time data failures (15%); 4. Poor customer support and no response (13%); 5. Poor app performance and lagging (11%).
This is the what. The Deep Report is the why.
Root causes behind each complaint, which competitor has already solved it, and whether the gap in scoring apps is still open — the part a model can’t reconstruct.
Every figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 3,150 reviews across 28 scoring apps.