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Lively Link

Best Buy Health, Inc.

4.22star3,968 ratings

MedicalElder care monitor shelfNo in-app purchasesUpdated Feb 9, 2026
11.7%Accuracy
64%Negative reviews
Lively Link, App Store screenshot
Lively Link, App Store screenshot
Lively Link, App Store screenshot
Lively Link, App Store screenshot

Read those two together. Ratings are cumulative, reviews are recent. A 4.22star average beside 64% negative is the finding, not an error.

4 decisions.

Shares of this app’s 274 recent negative reviews.

Investigate accuracy firstextreme

11.7% vs 1.5% typical store-wide.

How it compares
this app
11.7%
32 of 274
its market
1.6%
rivals only
store-wide
1.5%
typical

Investigate supporthigh

21.9% vs 7.8% typical store-wide.

How it compares
this app
21.9%
60 of 274
its market
2.9%
rivals only
store-wide
7.8%
typical

Skip performance, login & auth and ads work

Performance, Login & auth, Ads all run at or below the store’s typical rate.

How it compares
  • Performance16.4% of 274 · shelf 43.4% · store 16.3%
  • Login & auth6.6% of 274 · shelf 20% · store 7.5%
  • Ads0.4% of 274 · shelf 2.5% · store 10.2%

Protect UX, billing and limits & caps

UX, Billing, Limits & caps all run well below the store’s typical rate.

n = 40. Too thin to act on. We recount weekly.

How it compares
  • UX1.5% of 274 · shelf 3.1% · store 4.9%
  • Billing12.4% of 274 · shelf 7.4% · store 30.8%
  • Limits & caps0.7% of 274 · shelf 0.2% · store 1.9%

The market in numbers

All 10 panel members · 2026-09-02 snapshot.

AppRatingsAccuracy
Lively Link3,96811.7%
WellSky Personal Care8,5022.3%
AxisCare Mobile28,2391.8%
Honor Care Pro990%
BoundaryCare Watch-Based GPS1060%
MOBI Smart3,4010%
JubileeTV510%
Care.Life50%
Nomo Smart Care140%
SensForge: Smart Home & Care250%

The whole market, counted

Every counted complaint across elder care monitor, and the gaps nobody in this market has fixed.

Read the elder care monitor report

Counted from real App Store reviews · 2026-09-02 · nothing estimated or modelled

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.