Lively Link

Best Buy Health, Inc.

4.22star3,968 ratings

MedicalElder care monitor shelfNo in-app purchasesUpdated Feb 9, 2026

Biggest complaint · Support

21.5%

59 of 274 negatives · store typical 9.2%

Recent reviews negative

64%

its 9 shelf rivals run 52% · 431 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

Read those two together. Ratings are cumulative, reviews are recent — a 4.22star average beside 64% negative is the finding, not an error.

Ratings.

4.0out of 5

3,968 ratings · Apple’s own count, fetched daily

52,617

4562

3233

2170

1386

4 decisions.

Investigate support first

high · 21.5% of this app’s 274 negative reviews, against 9.2% typical store-wide.

How it compares

this app: 21.5%; 59 of 274
its shelf: 3.8%; rivals only
store-wide: 9.2%; typical

Investigate accuracy

high · 24.8% of this app’s 274 negative reviews, against 11.5% typical store-wide.

How it compares

this app: 24.8%; 68 of 274
its shelf: 11.9%; rivals only
store-wide: 11.5%; typical

Performance is at typical — skip it

19% of this app’s 274 negative reviews, against 16.9% typical store-wide, which is normal for the store.

How it compares

this app: 19%; 52 of 274
its shelf: 43.9%; rivals only
store-wide: 16.9%; typical

Protect ads, ux, billing, limits & caps, login & auth and sync & data

Ads, UX, Billing, Limits & caps, Login & auth, Sync & data all run well below the store’s typical rate.

n = 88. Too thin to act on — we recount weekly.

How it compares

Ads1.5% of 274 · shelf 2.7% · store 10.7%
UX0.7% of 274 · shelf 1.5% · store 2.9%
Billing17.5% of 274 · shelf 5.6% · store 32.1%
Limits & caps1.8% of 274 · shelf 0.4% · store 2.8%
Login & auth9.1% of 274 · shelf 18.4% · store 13.2%
Sync & data1.5% of 274 · shelf 1.9% · store 2.2%

The shelf in numbers

All 10 panel members · 2026-08-24 snapshot.

App	Ratings	Support
JubileeTV	51	50%
Lively Link	3,968	21.5%
MOBI Smart	3,401	10.2%
AxisCare Mobile	28,239	5.3%
WellSky Personal Care	8,502	1.3%
Honor Care Pro	99	0%
Care.Life	5	0%
Nomo Smart Care	14	0%
Eldermark - Point of Care	9	0%
SensForge: Smart Home & Care	25	0%

The whole shelf, counted

Every complaint across elder care monitor, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the elder care monitor report

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.