Investigate support firsthigh
18.8% here · 18% in its market · 7.8% store-wide.
LZ Books
LegalZoom.com, Inc.
4.57star2,870 ratings
5 decisions.
Shares of this app’s 101 recent negative reviews.
Watch billingelevated
51.5% here · 32.4% in its market · 30.8% store-wide.
Watch accuracy. Recount before actinghigh
3% here · 0.7% in its market · 1.5% store-wide.
n = 3. Too thin to act on. We recount weekly.
Skip performance and login & auth work
Performance, Login & auth all run at or below the store’s typical rate.
Protect ads, UX and limits & caps
Ads, UX, Limits & caps all run well below the store’s typical rate.
n = 5. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.57star average beside 85% negative is the finding, not an error.
The market in numbers
All 8 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Quo (formerly OpenPhone) | 10,784 | 33.1% |
 Revolut Business | 2,857 | 29.2% |
 LZ Books | 2,870 | 18.8% |
 Squarespace: Run your business | 18,804 | 11.6% |
 Yelp for Business App | 22,239 | 11.6% |
 Harvard Business Review | 14,272 | 7.9% |
 Business Directory App | 1 | 0% |
 Apple Business | 68 | 0% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.