Investigate performance firsthigh
40.5% here · 12.9% in its market · 16.3% store-wide.
Squarespace: Run your business
Squarespace, Inc.
4.63star18,804 ratings
5 decisions.
Shares of this app’s 370 recent negative reviews.
Investigate UXhigh
11.6% here · 4.6% in its market · 4.9% store-wide.
Watch supportelevated
11.6% here · 20.9% in its market · 7.8% store-wide.
Watch login & authelevated
9.7% here · 9% in its market · 7.5% store-wide.
Protect ads, limits & caps and billing
Ads, Limits & caps, Billing all run well below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.63star average beside 84% negative is the finding, not an error.
The market in numbers
All 8 panel members · 2026-09-02 snapshot.
| App | Ratings | Performance |
|---|---|---|
 Business Directory App | 1 | 100% |
 Squarespace: Run your business | 18,804 | 40.5% |
 LZ Books | 2,870 | 17.8% |
 Revolut Business | 2,857 | 16.7% |
 Harvard Business Review | 14,272 | 16.7% |
 Quo (formerly OpenPhone) | 10,784 | 13.5% |
 Apple Business | 68 | 10% |
 Yelp for Business App | 22,239 | 7.2% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.