What users complain about in music streaming apps.
Core app stability issues (crashes, playback failures) far outweigh concerns about monetization methods (ads, pop-ups).
6,569 reviews · 41 apps analyzed · as of June 18, 2026
Missing key functionality or limited features
Mentioned in 21% of complaints across the 41 apps we analyzed in music streaming apps — 28 of 132 counted.
Every complaint, ranked by frequency
Each theme’s share of the counted complaints, with a representative review.
Missing key functionality or limited features
“this app is ELITE i haven’t got anything else with such fluidity on ios this is a game changer, im willing to evolve with this software, but i must complain because i fear this app is missing some basic features, such as; EQ, having a built in equalizer which you can customize…”
App crashes, freezes, or fails to launch
“I called in 3X about this app just randomly closing and they walked me through some trouble shooting three times and to this day I’m still having the same issue. The app crashes constantly and as someone on the road all day for work, my music, audio books and podcasts are my…”
Search, playback, or basic playback functions broken
“Hello. I recently made a review on this app and after using the advice you gave me to stop it from spamming different songs each time I tried to play one, it did not work. I click the search bar and search up a song and when I click the song, it starts rushing through every…”
Songs skip, fail to play, or play wrong track
“There's a bug that wasn't so bad before, but now it's worse. Before, I'd tap a song and it would tell me it wasn't available or that I needed to connect to something (even though I have internet). The biggest problem is that after that, it started looping between songs, telling…”
Intrusive pop-ups, rating prompts, or excessive ads
“This app has one of the most hostile user experiences I’ve ever seen. Endless "we have an offer for you!" gift box popups. Ads that stop your music from playing… great idea on a music-focused app! Strange bugs that are unlike anything I have ever seen or even thought possible,…”
Missing or broken features in latest app update
“First I want to note that I have been using the app for a while now 2+ years and it’s mostly been fine. There are some bugs here and there but nothing major, but the rollout of the year recap has been nothing short of unforgivable. We are already half way done with the month and…”
Login issues, sync problems, or account access errors
“Can’t sign in to the app. I changed my preferences/settings to “Use FaceID” a day ago, now I can’t sign in. I tried signing in with Apple for a change after getting a notification that phone number sign-ins were “going away” and I got “Unexpected error”. Went back to phone…”
Frequently asked
What do users complain about most in music streaming apps?
The most common complaint is "Missing key functionality or limited features" — 21% of analyzed complaints across 41 apps.
How many reviews did AppImp analyze for music streaming apps?
6,569 real App Store reviews across 41 apps — frequency-ranked and counted, never estimated.
What are the top complaints in music streaming apps?
1. Missing key functionality or limited features (21%); 2. App crashes, freezes, or fails to launch (19%); 3. Search, playback, or basic playback functions broken (17%); 4. Songs skip, fail to play, or play wrong track (14%); 5. Intrusive pop-ups, rating prompts, or excessive ads (12%).
This is the what. The Deep Report is the why.
Root causes behind each complaint, which competitor has already solved it, and whether the gap in music streaming apps is still open — the part a model can’t reconstruct.
Every figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 6,569 reviews across 41 music streaming apps.