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App Store complaints · counted, not estimated

What users complain about in video editing apps.

Video editing app users prioritize stability and core features over other concerns, with crashes and missing functionality dominating complaints equally.

3,035 reviews · 24 apps analyzed · as of June 28, 2026

The #1 pain point
23%

Missing or broken features and reduced functionality

Mentioned in 23% of complaints across the 24 apps we analyzed in video editing apps18 of 78 counted.

Every complaint, ranked by frequency

Each theme’s share of the counted complaints, with a representative review.

1

Missing or broken features and reduced functionality

23%
18 reviews
IMHO, the only things that prevents a 5-star rating of perfection pertains to highlighting & comments. If the text of a bullet list is copied when highlighting the format line breaks from a bullet list are ignored; whereas selecting the text and copying preserves all line…
Foxit PDF Editor
2

App crashes freezes and becomes unresponsive

22%
17 reviews
I was excited when Apple finally released a new note-taking app (although, would’ve been nice to just update the Notes app, but fine), and it’s been nothing but disappointment since. Aside from the glaring major issue, it’s not super user friendly when trying to change/edit the…
Pages: Create Documents
3

Excessive paywalls and aggressive monetization

14%
11 reviews
When I started using Lumin, it was free unless you wanted to sign a PDF document. I only wanted to use it to edit a single D&D chacter sheet. It worked well for this. But without any warning, after a year, it locked me out of my file labelling it "expired" and stating I now need…
Lumin: View, Edit, Share PDF
4

Confusing interface and poor user experience design

13%
10 reviews
They insist on changing things every update. I’ve been on the phone with Apple Care several times to figure out BASIC functions, like changing the color. Since the recent update, there’s a split screen that keeps coming on every time I open it, deselecting it doesn’t matter, it…
Pages: Create Documents
5

Text editing and keyboard input problems

10%
8 reviews
They insist on changing things every update. I’ve been on the phone with Apple Care several times to figure out BASIC functions, like changing the color. Since the recent update, there’s a split screen that keeps coming on every time I open it, deselecting it doesn’t matter, it…
Pages: Create Documents
6

Login session and authentication issues

10%
8 reviews
The app is so buggy on my iPad Pro, it keeps logging me out so I have to keep logging in to access VIP (paid) features. I paid for the app so I can have sign & fill capabilities but those features only worked for a month. Now I have to manually sign and add text. Half the time…
Foxit PDF Editor
7

Data loss and content not saving properly

8%
6 reviews
This is my honest review, no fluff. I find this app to be very cluttered and ocasionally pretty buggy. I made a text file and saved it to my location of choice, but I opened the file later and nothing was in it. Could've been user error, but at that point an app should just work…
Polaris Office - PDF & Docs

Frequently asked

What do users complain about most in video editing apps?

The most common complaint is "Missing or broken features and reduced functionality" — 23% of analyzed complaints across 24 apps.

How many reviews did AppImp analyze for video editing apps?

3,035 real App Store reviews across 24 apps — frequency-ranked and counted, never estimated.

What are the top complaints in video editing apps?

1. Missing or broken features and reduced functionality (23%); 2. App crashes freezes and becomes unresponsive (22%); 3. Excessive paywalls and aggressive monetization (14%); 4. Confusing interface and poor user experience design (13%); 5. Text editing and keyboard input problems (10%).

Deep Report

This is the what. The Deep Report is the why.

Root causes behind each complaint, which competitor has already solved it, and whether the gap in video editing apps is still open — the part a model can’t reconstruct.

Every figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 3,035 reviews across 24 video editing apps.