Investigate accuracy firstextreme
9.1% vs 1.5% typical store-wide.
How it compares
- this app
- 9.1%
- 81 of 887
- its market
- 6.8%
- rivals only
- store-wide
- 1.5%
- typical
Apple Maps
Apple Inc.
2.37star55,300 ratings
9.1%Accuracy
87%Negative reviews
Ratings.
2.0out of 5
61,865 ratings · Apple’s own count, fetched daily
5star13,618
4star3,386
3star3,540
2star5,012
1star36,309
4 decisions.
Shares of this app’s 887 recent negative reviews.
Investigate adshigh
29% vs 10.2% typical store-wide.
How it compares
- this app
- 29%
- 257 of 887
- its market
- 3.6%
- rivals only
- store-wide
- 10.2%
- typical
Skip UX and support work
UX, Support all run at or below the store’s typical rate.
How it compares
- UX4.3% of 887 · shelf 7.3% · store 4.9%
- Support0.3% of 887 · shelf 2.4% · store 7.8%
Protect billing and performance
Billing, Performance all run well below the store’s typical rate.
How it compares
- Billing7.2% of 887 · shelf 12.4% · store 30.8%
- Performance10.5% of 887 · shelf 13.4% · store 16.3%
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Accuracy |
|---|---|---|
 TomTom - Maps & Traffic | 2,671 | 18% |
 Google Maps | 7,322,367 | 11.6% |
 Apple Maps | 55,300 | 9.1% |
 Sygic GPS Navigation & Maps | 56,740 | 8.1% |
 Waze Navigation & Live Traffic | 3,186,569 | 5.3% |
 HERE WeGo Maps & Navigation | 1,532 | 5.2% |
 MAPS.ME: Offline Maps, GPS Nav | 77,916 | 2.2% |
 Google Earth | 46,949 | 1.9% |
 MapQuest GPS Navigation & Maps | 20,659 | 1.9% |
 Yandex Navi – navigation, maps | 25,864 | 1.5% |
 Garmin Drive™ | 9,059 | 0.8% |
The whole market, counted
Every counted complaint across navigation apps, and the gaps nobody in this market has fixed.
Read the navigation apps reportCounted from real App Store reviews · 2026-09-02 · nothing estimated or modelled
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.