Investigate UX firstextreme
18% vs 4.9% typical store-wide.
How it compares
- this app
- 18%
- 48 of 266
- its market
- 5.5%
- rivals only
- store-wide
- 4.9%
- typical
MapQuest GPS Navigation & Maps
MapQuest Holdings LLC
4.21star20,659 ratings
18%UX
64%Negative reviews
Read those two together. Ratings are cumulative, reviews are recent. A 4.21star average beside 64% negative is the finding, not an error.
Ratings.
4.5out of 5
26,922 ratings · Apple’s own count, fetched daily
5star19,208
4star3,344
3star1,074
2star949
1star2,347
5 decisions.
Shares of this app’s 266 recent negative reviews.
Investigate sync & datahigh
2.6% vs 0.9% typical store-wide.
How it compares
- this app
- 2.6%
- 7 of 266
- its market
- 0.3%
- rivals only
- store-wide
- 0.9%
- typical
Watch accuracyelevated
1.9% vs 1.5% typical store-wide.
How it compares
- this app
- 1.9%
- 5 of 266
- its market
- 7.9%
- rivals only
- store-wide
- 1.5%
- typical
Ads is at typical. Skip it
11.3% vs 10.2% typical store-wide. Normal for the store.
How it compares
- this app
- 11.3%
- 30 of 266
- its market
- 10.2%
- rivals only
- store-wide
- 10.2%
- typical
Protect support, billing, limits & caps, login & auth and performance
Support, Billing, Limits & caps, Login & auth, Performance all run well below the store’s typical rate.
n = 50. Too thin to act on. We recount weekly.
How it compares
- Support0.8% of 266 · shelf 2% · store 7.8%
- Billing6.4% of 266 · shelf 11.5% · store 30.8%
- Limits & caps0.4% of 266 · shelf 0.8% · store 1.9%
- Login & auth2.3% of 266 · shelf 0.6% · store 7.5%
- Performance9% of 266 · shelf 12.9% · store 16.3%
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | UX |
|---|---|---|
 MapQuest GPS Navigation & Maps | 20,659 | 18% |
 Garmin Drive™ | 9,059 | 12.4% |
 HERE WeGo Maps & Navigation | 1,532 | 8.2% |
 Google Maps | 7,322,367 | 6.5% |
 Sygic GPS Navigation & Maps | 56,740 | 6.4% |
 MAPS.ME: Offline Maps, GPS Nav | 77,916 | 5.6% |
 Apple Maps | 55,300 | 4.3% |
 TomTom - Maps & Traffic | 2,671 | 4% |
 Google Earth | 46,949 | 3.1% |
 Waze Navigation & Live Traffic | 3,186,569 | 3% |
 Yandex Navi – navigation, maps | 25,864 | 1.5% |
The whole market, counted
Every counted complaint across navigation apps, and the gaps nobody in this market has fixed.
Read the navigation apps reportCounted from real App Store reviews · 2026-09-02 · nothing estimated or modelled
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.