Claude by Anthropic

Anthropic PBC

4.72star245,736 ratings

ProductivityAI assistants shelf$20–$279 · 7 tiersUpdated Aug 21, 2026

Biggest complaint · Accuracy

23.6%

128 of 543 negatives · store typical 11.5%

Recent reviews negative

61%

its 8 shelf rivals run 60% · 892 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

Read those two together. Ratings are cumulative, reviews are recent — a 4.72star average beside 61% negative is the finding, not an error.

Ratings.

4.5out of 5

247,369 ratings · Apple’s own count, fetched daily

5219,384

410,785

34,187

22,434

110,579

5 decisions.

Investigate accuracy first

high · 23.6% of this app’s 543 negative reviews, against 11.5% typical store-wide.

How it compares

this app: 23.6%; 128 of 543
its shelf: 13.8%; rivals only
store-wide: 11.5%; typical

Billing is at typical — skip it

24.3% of this app’s 543 negative reviews, against 32.1% typical store-wide, which is normal for the store.

How it compares

this app: 24.3%; 132 of 543
its shelf: 44.7%; rivals only
store-wide: 32.1%; typical

Watch limits & caps

extreme · 12.3% of this app’s 543 negative reviews, against 2.8% typical store-wide.

How it compares

this app: 12.3%; 67 of 543
its shelf: 22.8%; rivals only
store-wide: 2.8%; typical

Skip performance, login & auth, support and sync & data work

Performance, Login & auth, Support, Sync & data all run at or below the store’s typical rate.

How it compares

Performance18.2% of 543 · shelf 11.1% · store 16.9%
Login & auth15.1% of 543 · shelf 6.5% · store 13.2%
Support7% of 543 · shelf 6.1% · store 9.2%
Sync & data1.8% of 543 · shelf 1.2% · store 2.2%

Protect ads and ux

Ads, UX all run well below the store’s typical rate.

n = 9. Too thin to act on — we recount weekly.

How it compares

Ads0.7% of 543 · shelf 5.3% · store 10.7%
UX0.9% of 543 · shelf 1.3% · store 2.9%

The shelf in numbers

All 9 panel members · 2026-08-24 snapshot.

App	Ratings	Accuracy
Claude by Anthropic	245,736	23.6%
Perplexity - AI Search & Chat	498,167	19.5%
DeepSeek - AI Assistant	11,236	16.8%
Grok AI	1,344,529	14.9%
RoboAI - Chat & Ask AI Chatbot	16,752	13.2%
AI ChatBot Assistant: AskEasy	32,164	11.8%
Chatbot AI Assistant - Genie	199,470	10.4%
AI Chatbot - Nova	124,774	7.4%
Lloyd - Your AI Superpower	23,580	6.1%

The whole shelf, counted

Every complaint across ai assistants, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the ai assistants report

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.