Coinbase: Buy Crypto & Stocks

Coinbase, Inc.

4.68star1,796,688 ratings

FinanceInvesting apps shelfNo in-app purchasesUpdated Aug 17, 2026

Biggest complaint · Support

21.1%

36 of 171 negatives · store typical 9.2%

Recent reviews negative

39%

its 11 shelf rivals run 52% · 435 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

5 decisions.

Investigate support first

high · 21.1% of this app’s 171 negative reviews, against 9.2% typical store-wide.

How it compares

this app: 21.1%; 36 of 171
its shelf: 14.3%; rivals only
store-wide: 9.2%; typical

Watch billing

elevated · 52% of this app’s 171 negative reviews, against 32.1% typical store-wide.

How it compares

this app: 52%; 89 of 171
its shelf: 36.5%; rivals only
store-wide: 32.1%; typical

Watch login & auth

high · 34.5% of this app’s 171 negative reviews, against 13.2% typical store-wide.

How it compares

this app: 34.5%; 59 of 171
its shelf: 35%; rivals only
store-wide: 13.2%; typical

Performance is at typical — skip it

18.1% of this app’s 171 negative reviews, against 16.9% typical store-wide, which is normal for the store.

How it compares

this app: 18.1%; 31 of 171
its shelf: 17.3%; rivals only
store-wide: 16.9%; typical

Protect ads, limits & caps, ux and accuracy

Ads, Limits & caps, UX, Accuracy all run well below the store’s typical rate.

n = 22. Too thin to act on — we recount weekly.

How it compares

Ads1.8% of 171 · shelf 4.7% · store 10.7%
Limits & caps1.2% of 171 · shelf 2.8% · store 2.8%
UX1.8% of 171 · shelf 5% · store 2.9%
Accuracy8.2% of 171 · shelf 10.5% · store 11.5%

The shelf in numbers

All 12 panel members · 2026-08-24 snapshot.

App	Ratings	Support
Acorns: Save & Invest Money	957,345	23.1%
Coinbase: Buy Crypto & Stocks	1,796,688	21.1%
Webull: Investing & Trading	339,935	20%
Autopilot: Automated Investing	21,449	19.1%
SoFi: Bank, Invest & Crypto	385,485	18.7%
Robinhood: Trading & Investing	4,810,752	17.6%
Alinea: Automated Investing	110,371	14.1%
Vanguard: Save, Invest, Retire	177,384	13.4%
Investing.com: Stock Market	37,662	9.4%
Fidelity Investments	3,279,055	7.7%
Schwab Mobile	1,207,021	5.5%
Stocks	853,404	0.7%

The whole shelf, counted

Every complaint across investing apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the investing apps report

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.