Investigate UX firsthigh
10.8% here · 8.3% in its market · 4.9% store-wide.
Insightly CRM
Insightly Inc
4.29star293 ratings
5 decisions.
Shares of this app’s 74 recent negative reviews.
Watch performanceelevated
25.7% here · 28.4% in its market · 16.3% store-wide.
Watch sync & data. Recount before actingextreme
5.4% here · 1.8% in its market · 0.9% store-wide.
n = 4. Too thin to act on. We recount weekly.
Skip support and login & auth work
Support, Login & auth all run at or below the store’s typical rate.
Protect billing
12.2% here · 23.5% in its market · 30.8% store-wide. Normal for the store.
Read those two together. Ratings are cumulative, reviews are recent. A 4.29star average beside 51% negative is the finding, not an error.
The market in numbers
All 12 panel members · 2026-09-02 snapshot.
| App | Ratings | UX |
|---|---|---|
 Salesmate – Sales CRM | 622 | 20% |
 Pipeline - A Simple CRM | 51 | 16.7% |
 Close CRM | 50 | 11.8% |
 Zoho CRM - Sales & Marketing | 2,685 | 11.8% |
 SPOTIO | #1 Field Sales App | 324 | 11.1% |
 Dynamics 365 Sales | 827 | 11.1% |
 Insightly CRM | 293 | 10.8% |
 Freshsales | 521 | 10.5% |
 LinkedIn Sales Navigator | 51,668 | 8.3% |
 Lead Connector | 4,009 | 5.8% |
 Quo (formerly OpenPhone) | 10,784 | 5.5% |
 Sage Sales Management | 24 | 0% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.