Investigate sync & data firstextreme
4.1% here · 1.6% in its market · 0.9% store-wide.
Zoho CRM - Sales & Marketing
Zoho Corporation
4.42star2,685 ratings
5 decisions.
Shares of this app’s 169 recent negative reviews.
Investigate UXhigh
11.8% here · 7.7% in its market · 4.9% store-wide.
Watch performanceelevated
27.8% here · 28.2% in its market · 16.3% store-wide.
Watch limits & caps. Recount before actingelevated
2.4% here · 0.7% in its market · 1.9% store-wide.
n = 4. Too thin to act on. We recount weekly.
Protect billing, accuracy, support and login & auth
Billing, Accuracy, Support, Login & auth all run well below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.42star average beside 65% negative is the finding, not an error.
Ratings.
2,689 ratings · Apple’s own count, fetched daily
5star2,068
4star201
3star106
2star95
1star219
The market in numbers
All 12 panel members · 2026-09-02 snapshot.
| App | Ratings | Sync & data |
|---|---|---|
 Sage Sales Management | 24 | 14.3% |
 Insightly CRM | 293 | 5.4% |
 Pipeline - A Simple CRM | 51 | 4.2% |
 Zoho CRM - Sales & Marketing | 2,685 | 4.1% |
 Lead Connector | 4,009 | 2.3% |
 SPOTIO | #1 Field Sales App | 324 | 1.6% |
 Quo (formerly OpenPhone) | 10,784 | 0.9% |
 Freshsales | 521 | 0% |
 Salesmate – Sales CRM | 622 | 0% |
 Dynamics 365 Sales | 827 | 0% |
 Close CRM | 50 | 0% |
 LinkedIn Sales Navigator | 51,668 | 0% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.