Investigate support firsthigh
20.6% here · 10.5% in its market · 7.8% store-wide.
Smartsheet: Projects & Teams
Smartsheet Inc.
4.85star120,259 ratings
5 decisions.
Shares of this app’s 34 recent negative reviews.
Billing is at typical. Skip it
23.5% here · 31.6% in its market · 30.8% store-wide. Normal for the store.
Watch UX. Recount before actinghigh
11.8% here · 11.5% in its market · 4.9% store-wide.
n = 4. Too thin to act on. We recount weekly.
Watch limits & caps. Recount before actingelevated
2.9% here · 1.8% in its market · 1.9% store-wide.
n = 1. Too thin to act on. We recount weekly.
Login & auth is at typical. Skip it
5.9% here · 8.3% in its market · 7.5% store-wide. Normal for the store.
n = 2. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.85star average beside 68% negative is the finding, not an error.
The market in numbers
All 12 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Smartsheet: Projects & Teams | 120,259 | 20.6% |
 gTasks for Google Tasks | 2,814 | 20% |
 Motion: Tasks & AI Scheduling | 1,854 | 18.6% |
 Clarify: Focus & Task Manager | 2,746 | 16.8% |
 Trello: Daily Task Tracker | 6,979 | 11.7% |
 Asana: Work Management | 15,629 | 10.9% |
 Todoist: To Do List & Calendar | 128,611 | 9.4% |
 MeisterTask - Task Management | 1,809 | 7.8% |
 TickTick:To-Do List & Calendar | 45,556 | 6.4% |
 Notion: Notes, Tasks, AI | 90,013 | 4.3% |
 Google Tasks: Get Things Done | 106,240 | 1.1% |
 Productivity - Daily Planner | 2,064 | 0% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.