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eBay online shopping & selling

eBay Inc.

4.82star4,968,718 ratings

ShoppingMarketplace shopping apps shelfNo in-app purchasesUpdated Aug 22, 2026
Biggest complaint · Billing
40.9%
420 of 1,027 negatives · store typical 32.1%
Recent reviews negative
89%
its 11 shelf rivals run 63% · 1149 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

eBay online shopping & selling — App Store screenshot
eBay online shopping & selling — App Store screenshot
eBay online shopping & selling — App Store screenshot
eBay online shopping & selling — App Store screenshot

Read those two together. Ratings are cumulative, reviews are recent — a 4.82star average beside 89% negative is the finding, not an error.

Ratings.

5.0out of 5

4,968,823 ratings · Apple’s own count, fetched daily

5star4,418,886
4star362,044
3star89,662
2star24,831
1star73,400

5 decisions.

01

Watch billing

elevated · 40.9% of this app’s 1027 negative reviews, against 32.1% typical store-wide.

How it compares
this app
40.9%
420 of 1,027
its shelf
33.8%
rivals only
store-wide
32.1%
typical
02

Watch support

elevated · 16.2% of this app’s 1027 negative reviews, against 9.2% typical store-wide.

How it compares
this app
16.2%
166 of 1,027
its shelf
15.2%
rivals only
store-wide
9.2%
typical
03

Watch accuracy

elevated · 14.8% of this app’s 1027 negative reviews, against 11.5% typical store-wide.

How it compares
this app
14.8%
152 of 1,027
its shelf
11.1%
rivals only
store-wide
11.5%
typical
04

Watch login & auth

elevated · 15.2% of this app’s 1027 negative reviews, against 13.2% typical store-wide.

How it compares
this app
15.2%
156 of 1,027
its shelf
15.9%
rivals only
store-wide
13.2%
typical
05

Skip performance and ux work

Performance, UX all run at or below the store’s typical rate.

How it compares
  • Performance14.1% of 1027 · shelf 10.8% · store 16.9%
  • UX3.3% of 1027 · shelf 1.5% · store 2.9%

The shelf in numbers

All 12 panel members · 2026-08-24 snapshot.

The whole shelf, counted

Every complaint across marketplace shopping apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the marketplace shopping apps report
How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.