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Shop: Track, Pay, Discover

Shopify Inc.

4.81star7,095,086 ratings

ShoppingMarketplace shopping apps shelfNo in-app purchasesUpdated Aug 19, 2026
Biggest complaint · Billing
30.9%
235 of 761 negatives · store typical 32.1%
Recent reviews negative
69%
its 11 shelf rivals run 67% · 1096 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

Shop: Track, Pay, Discover — App Store screenshot
Shop: Track, Pay, Discover — App Store screenshot
Shop: Track, Pay, Discover — App Store screenshot
Shop: Track, Pay, Discover — App Store screenshot

Read those two together. Ratings are cumulative, reviews are recent — a 4.81star average beside 69% negative is the finding, not an error.

Ratings.

5.0out of 5

7,098,269 ratings · Apple’s own count, fetched daily

5star6,417,941
4star378,601
3star103,238
2star37,275
1star161,214

3 decisions.

01

Billing is at typical — skip it

30.9% of this app’s 761 negative reviews, against 32.1% typical store-wide, which is normal for the store.

How it compares
this app
30.9%
235 of 761
its shelf
36.3%
rivals only
store-wide
32.1%
typical
02

Skip support and limits & caps work

Support, Limits & caps all run at or below the store’s typical rate.

How it compares
  • Support8.8% of 761 · shelf 16.8% · store 9.2%
  • Limits & caps0.1% of 761 · shelf 0.9% · store 2.8%
03

Protect performance, ux, sync & data, login & auth and ads

Performance, UX, Sync & data, Login & auth, Ads all run well below the store’s typical rate.

How it compares
  • Performance8.4% of 761 · shelf 12.2% · store 16.9%
  • UX1.4% of 761 · shelf 2% · store 2.9%
  • Sync & data1.1% of 761 · shelf 1% · store 2.2%
  • Login & auth8.3% of 761 · shelf 17.2% · store 13.2%
  • Ads5.9% of 761 · shelf 8.8% · store 10.7%

Accuracy is left out — the theme’s vocabulary is in this app’s own name.

The shelf in numbers

All 12 panel members · 2026-08-24 snapshot.

The whole shelf, counted

Every complaint across marketplace shopping apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the marketplace shopping apps report
How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.