Investigate support firsthigh
19.2% vs 7.8% typical store-wide.
How it compares
- this app
- 19.2%
- 23 of 120
- its market
- 13.7%
- rivals only
- store-wide
- 7.8%
- typical
Joom. Shopping for every day.
Joom
4.67star66,926 ratings
19.2%Support
58%Negative reviews
Read those two together. Ratings are cumulative, reviews are recent. A 4.67star average beside 58% negative is the finding, not an error.
Ratings.
4.5out of 5
66,926 ratings · Apple’s own count, fetched daily
5star53,886
4star7,847
3star2,986
2star877
1star1,330
5 decisions.
Shares of this app’s 120 recent negative reviews.
Watch billingelevated
48.3% vs 30.8% typical store-wide.
How it compares
- this app
- 48.3%
- 58 of 120
- its market
- 34.2%
- rivals only
- store-wide
- 30.8%
- typical
Watch accuracy. Recount before actingelevated
2.5% vs 1.5% typical store-wide.
n = 3. Too thin to act on. We recount weekly.
How it compares
- this app
- 2.5%
- 3 of 120
- its market
- 1.1%
- rivals only
- store-wide
- 1.5%
- typical
Sync & data is at typical. Skip it
0.8% vs 0.9% typical store-wide. Normal for the store.
n = 1. Too thin to act on. We recount weekly.
How it compares
- this app
- 0.8%
- 1 of 120
- its market
- 0.2%
- rivals only
- store-wide
- 0.9%
- typical
Protect login & auth, ads and performance
Login & auth, Ads, Performance all run well below the store’s typical rate.
n = 10. Too thin to act on. We recount weekly.
How it compares
- Login & auth1.7% of 120 · shelf 3.3% · store 7.5%
- Ads1.7% of 120 · shelf 7.9% · store 10.2%
- Performance5% of 120 · shelf 10.4% · store 16.3%
The market in numbers
All 12 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 AliExpress - Shopping App | 658,775 | 23.1% |
 Poshmark: Shop & Sell Fashion | 1,065,449 | 22% |
 Whatnot: Shop, Sell, Connect | 1,006,710 | 21.3% |
 Joom. Shopping for every day. | 66,926 | 19.2% |
 JioMart Online Shopping App | 3,492 | 16.1% |
 eBay online shopping & selling | 4,968,718 | 14.2% |
 LiveAuctioneers: Bid @ Auction | 10,720 | 11.6% |
 Shop: Track, Pay, Discover | 7,095,086 | 11.1% |
 5miles: Buy and Sell Locally | 189,617 | 11.1% |
 OfferUp Buy & Sell Marketplace | 4,441,156 | 7.5% |
 Jane - Boutique Shopping Deals | 305,695 | 7.1% |
 Marketplace: Buy & Sell Tradet | 129 | 4.1% |
The whole market, counted
Every counted complaint across marketplace shopping apps, and the gaps nobody in this market has fixed.
Read the marketplace shopping apps reportCounted from real App Store reviews · 2026-09-02 · nothing estimated or modelled
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.