Skip to content

Google Maps

Google LLC

4.67star7,356,653 ratings

NavigationNavigation apps market$1.99–$19.99 · 4 tiers22230.0M installs
Google Maps, App Store screenshot
Google Maps, App Store screenshot
Google Maps, App Store screenshot
Google Maps, App Store screenshot

3 decisions.

Shares of this app’s 830 recent negative reviews.

Investigate accuracy firstextreme

11.6% here · 6.1% in its market · 1.5% store-wide.

Watch UXelevated

6.5% here · 6.5% in its market · 4.9% store-wide.

Protect billing, login & auth, limits & caps, sync & data, support, ads and performance

Billing, Login & auth, Limits & caps, Sync & data, Support, Ads, Performance all run well below the store’s typical rate.

Read those two together. Ratings are cumulative, reviews are recent. A 4.67star average beside 65% negative is the finding, not an error.

The market in numbers

All 11 panel members · 2026-09-02 snapshot.

Counted from real App Store reviews · 2026-09-02

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.