Billing is at typical. Skip it
26.2% here · 23.3% in its market · 30.8% store-wide. Normal for the store.
SoFi: Bank, Invest & Crypto
Social Finance, LLC
4.74star385,470 ratings
5 decisions.
Shares of this app’s 282 recent negative reviews.
Watch supporthigh
17.4% here · 21.2% in its market · 7.8% store-wide.
Watch accuracyelevated
2.5% here · 0.8% in its market · 1.5% store-wide.
Watch UXelevated
8.5% here · 4.5% in its market · 4.9% store-wide.
Watch login & authelevated
9.6% here · 11.3% in its market · 7.5% store-wide.
Read those two together. Ratings are cumulative, reviews are recent. A 4.74star average beside 70% negative is the finding, not an error.
Ratings.
385,470 ratings · Apple’s own count, fetched daily
5star339,187
4star22,506
3star7,831
2star3,273
1star12,673
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Billing |
|---|---|---|
 Chime® – Mobile Banking | 1,579,995 | 44.6% |
 Current - Mobile Banking | 196,252 | 39.1% |
 OnePay – Mobile Banking | 427,795 | 32% |
 Varo Bank: Online Banking | 233,497 | 30.4% |
 SoFi: Bank, Invest & Crypto | 385,470 | 26.2% |
 Robinhood Banking | 85,407 | 25% |
 Wells Fargo Mobile® | 10,734,100 | 22.1% |
 Venmo | 15,470,059 | 19.4% |
 Capital One Mobile | 11,049,247 | 16.6% |
 Chase Mobile®: Bank & Invest | 9,471,110 | 16.4% |
 Bank of America Mobile Banking | 5,024,957 | 8.5% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.