Investigate support firsthigh
22.8% vs 7.8% typical store-wide.
How it compares
- this app
- 22.8%
- 106 of 465
- its market
- 11.5%
- rivals only
- store-wide
- 7.8%
- typical
Cash App
Block, Inc.
4.79star8,633,386 ratings
22.8%Support
68%Negative reviews
Read those two together. Ratings are cumulative, reviews are recent. A 4.79star average beside 68% negative is the finding, not an error.
4 decisions.
Shares of this app’s 465 recent negative reviews.
Billing is at typical. Skip it
27.1% vs 30.8% typical store-wide. Normal for the store.
How it compares
- this app
- 27.1%
- 126 of 465
- its market
- 25.8%
- rivals only
- store-wide
- 30.8%
- typical
Login & auth is at typical. Skip it
6.7% vs 7.5% typical store-wide. Normal for the store.
How it compares
- this app
- 6.7%
- 31 of 465
- its market
- 11.3%
- rivals only
- store-wide
- 7.5%
- typical
Protect ads, limits & caps, sync & data, performance, accuracy and UX
Ads, Limits & caps, Sync & data, Performance, Accuracy, UX all run well below the store’s typical rate.
How it compares
- Ads1.1% of 465 · shelf 4.2% · store 10.2%
- Limits & caps0.4% of 465 · shelf 1.5% · store 1.9%
- Sync & data0.2% of 465 · shelf 0.3% · store 0.9%
- Performance6.7% of 465 · shelf 15.6% · store 16.3%
- Accuracy0.6% of 465 · shelf 1.3% · store 1.5%
- UX2.4% of 465 · shelf 8.7% · store 4.9%
The market in numbers
All 12 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Cash App | 8,633,386 | 22.8% |
 Acorns: Save & Invest Money | 957,345 | 20.9% |
 Webull: Investing & Trading | 339,935 | 18.3% |
 SoFi: Bank, Invest & Crypto | 385,485 | 17.4% |
 Coinbase: Buy Crypto & Stocks | 1,796,688 | 17% |
 Robinhood: Trading & Investing | 4,810,752 | 15.5% |
 Alinea: Automated Investing | 110,371 | 12.4% |
 Investing.com: Stock Market | 37,662 | 7.5% |
 Vanguard: Save, Invest, Retire | 177,384 | 6.8% |
 Fidelity Investments | 3,279,055 | 5.7% |
 Schwab Mobile | 1,207,021 | 3.2% |
 Stocks | 859,457 | 0% |
The whole market, counted
Every counted complaint across investing apps, and the gaps nobody in this market has fixed.
Read the investing apps reportCounted from real App Store reviews · 2026-09-02 · nothing estimated or modelled
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.