Features not working or disappearing.
Across 18,548 reviews of the 43 biggest social networking & photo sharing apps: Users prioritize functional features over app stability, with broken functionality complaints nearly doubling crash reports.
18,548 reviews · 43 apps · 154 complaints · as of August 5, 2026
“I enjoy making videos and watching the fyp but this app literally breaks down every other day: you can’t download your private videos, can’t reload pages, can’t like videos or can’t upload your own and before you ask no…”
The apps behind these complaints.
What the store shows beside what their reviews count to.
Instagram4.7· 29.4M ratings78% negative · 1560/1999
BeReal: Photos & Friends Daily4.8· 1.2M ratings29% negative · 91/319
Edits: Video Editor4.8· 78K ratings55% negative · 218/395
Pinterest4.8· 5.7M ratings66% negative · 1264/1923
FaceTime4.2· 27K ratings50% negative · 170/341
CapCut: Photo & Video Editor4.6· 1.1M ratings55% negative · 731/1336Star ratings are Apple’s lifetime averages across every rating ever left. Negative shares are counted from the reviews in our corpus — windows vary per app.
Every complaint, ranked.
Shares of 154 counted complaints. Tap a row for the reviews behind it. Each row carries a representative review — tap one for the rest.
“I enjoy making videos and watching the fyp but this app literally breaks down every other day: you can’t download your private videos, can’t reload pages, can’t like videos or can’t upload your own and before you ask no i’m not age restricted or off of wifi the app just can’t handle anything anymore. I have an iPhone 17 and most of my videos are taken with a higher resolution- well just forget it …”TikTok - Videos, Shop & LIVE
“it always constantly has glitches that really make the app hard to enjoy. for example once it wouldn’t let me leave the app and when i tried to swipe out it would just log me back in automatically, then it wouldn’t let me follow or like anyone’s account. and now it doesn’t let me view the caption or comments without the screen glitching which forces me to get out each time it happens if i want to …”TikTok - Videos, Shop & LIVE
“I’ve finally had enough, your users have suffered through your bs for years and I can’t take it anymore. I’m typing this in hopes that you might understand how much you’ve been pissing me off. You have created one of the biggest app falloff's I have ever experienced Y’all have made us deal with so many problems, I am convinced that you go into the office everyday brainstorming how you can make thi…”Snapchat
“This is literally so bad! The features are amazing but why is almost everything blocked off if we don’t do the standard like come on CapCut I really don’t like this. I mean, we really don’t like this.? why are you so desperate like why can’t we literally use some stuff like you’re giving us barely anything in. They’re all bad features like pretty much to even slow down stuff and make it at least s…”CapCut: Photo & Video Editor
“I don’t know what’s going on with either my profile or it’s the app itself. When I try and edit my profile or do the “glow up”, I will pick my interests and then I can’t go forward! I can’t even go backward then either. I have to force close the app and go back in. I thought it was a fluke when I first downloaded it but it’s still happening. There’s no update so it doesn’t need that. I literally J…”GroupMe
“simply too complicated for most of my friends. sad. photos? why I cannot send photos to some ppl? they andwer to text but photo does not get delivered. I dont remember which read messs. I should still answer. how to unread? and how to use this app if s.o. doesn't have a cell phone? still needs improvements of basics. june2024. older:uninstalled. It updates in the background which you cannot be sw…”WhatsApp Messenger
“When I’m on a call with someone and I’m not even doing anything it has the audacity to report and say that I was showing inappropriate or sensitive things when I’m not, and it genuinely just causes problems when I’m on the phone. This literally makes me so aggravated. You guys genuinely need to fix it because it’s really aggravating. And it’s ruining the experience of the app.”FaceTime
This is the what. The Deep Report is the why.
Sample below is from the live budgeting apps Deep Report — yours is generated to order for social networking & photo sharing apps.
The #1 counted gap
Sync & data runs 5.8% of this shelf’s negatives vs 2.2% typical, present in 9 of 14 apps.
+ 10 more gaps, ranked, inside.
Rival by rival
Owns: Largest reach; bill-negotiation hook
Exposed: Billing fraud perception ('billing every three weeks'); inaccurate sync; no Zelle/CashApp
Owns:
Exposed:
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7 rivals read this way inside — owned ground and exposed flank, each.
Root causes behind each complaint, which competitor has already solved it, and whether the gap in social networking & photo sharing apps is still open — the part a model can’t reconstruct.
Frequently asked
What do users complain about most in social networking & photo sharing apps?
The most common complaint is "Features not working or disappearing" — 32% of analyzed complaints across 43 apps.
How many reviews did App Imp analyze for social networking & photo sharing apps?
18,548 real App Store reviews across 43 apps — frequency-ranked and counted, never estimated.
What are the top complaints in social networking & photo sharing apps?
1. Features not working or disappearing (32%); 2. App crashes, freezes, and fails to load (18%); 3. Poor app design and confusing UI (14%); 4. Excessive ads and paywalled features (13%); 5. Login and authentication errors (12%).
Other counted categories
Every figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 18,548 reviews across 43 social networking & photo sharing apps.