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App Imp

Food delivery apps.

Installs
771.8M

Across 11 of 12 apps we could match.

Uber Eats: Food & Groceries has 38% of them.

  • 12 apps
  • 9,007 reviews held
  • 6,251 negative
  • 0 of 12 apps charge

3 gaps.

Shares of this market’s 6,251 negative reviews.

Supporthigh

24.3% vs 7.8% typical store-wide.

Reviews · 3 of 1,521
  • Just Eat: Food and Shops1star· Sep 15, 2026

    Worst delivery app ever — Studying abroad this app is so horrible it’s not even funny lies about delivery times drivers have no clear delivery instructions the support is the worst part won’t even connect you properly to anyone for help genuinely the worst delivery app I’ve ever used don’t waste your time I feel bad for all the restaurants who use this service and inconvenience them

  • Grubhub: Food Delivery1star· Sep 15, 2026

    0 Stars — It’s ridiculously expensive. It’s more expensive than DoorDash. It takes much longer than DoorDash. Customer service is a lot more complicated than DoorDash. These third party delivery platforms are nice for convenience but just not worth it in this economy. It’s like you’re overpaying to be disappointed.

  • Grubhub: Food Delivery1star· Sep 15, 2026

    Worst food delivery app — I am consistently having issues with my food orders and even though my last order was not delivered, i didn’t get any replacement or a refund. After waiting for food to be delivered for so long. Customer support is not useful. They dont even provide the reason for not issuing the refund and directly just close the chat. Worst experience ever.

Accuracyelevated

2.7% vs 1.5% typical store-wide.

Reviews · 3 of 166
  • Grubhub: Food Delivery1star· Sep 12, 2026

    Horrible — Let the app access my location, accidentally order at the wrong location for togos and customer service couldn’t do jack about it 2 mins after it was place since they started working on it. I talked to the store and they weren’t gonna make it. No refund. Absolutely horrible experience. Definitely back to DoorDash. Couldn’t even switch the location order for me like DoorDash. Horrible

  • DoorDash: Food, Grocery, More1star· Sep 12, 2026

    Terrible — Order was completely wrong despite the receipt written on the bag being accurate

  • DoorDash: Food, Grocery, More1star· Sep 12, 2026

    Meh — The only reason I have this app is because I need to order food during certain hours of the day for children. But I will say. They charge you massively! I ordered Asian cuisine. In the store, the kids meal is only seven dollars on the app. They charged me 10 then they wanna charge me a service fee of 399 and then they want me to tip. And then they want to get my order completely wrong and or

Billingelevated

48.3% vs 30.6% typical store-wide.

Reviews · 3 of 3,018
  • Grubhub: Food Delivery1star· Sep 15, 2026

    0 Stars — It’s ridiculously expensive. It’s more expensive than DoorDash. It takes much longer than DoorDash. Customer service is a lot more complicated than DoorDash. These third party delivery platforms are nice for convenience but just not worth it in this economy. It’s like you’re overpaying to be disappointed.

  • Grubhub: Food Delivery1star· Sep 15, 2026

    Worst food delivery app — I am consistently having issues with my food orders and even though my last order was not delivered, i didn’t get any replacement or a refund. After waiting for food to be delivered for so long. Customer support is not useful. They dont even provide the reason for not issuing the refund and directly just close the chat. Worst experience ever.

  • Grubhub: Food Delivery1star· Sep 15, 2026

    TERRIBLE CUSTOMER SERVICE — They won’t help. AI is doing all the talking that they don’t even understand. They just give you $5-$10 credit even if your order is more than $50 worth and fully gone or damaged. Then they just say sorry for inconvenience and end the chat.

Named problems · 4
  • Price judged too high for the value228 of 3018
  • Charge the user never authorised45 of 3018
  • Cancellation blocked or broken30 of 3018
  • Trial converted without clear consent26 of 3018

Also counted

ThemeOf 6,251 negatives
  • Performance475 · 7.6% · 12 apps
  • UX113 · 1.8% · 12 apps
  • Login & auth101 · 1.6% · 12 apps
  • Ads62 · 1.0% · 10 apps
  • Limits & caps20 · 0.3% · 9 apps
  • Sync & data3 · 0.0% · 3 apps

The tick marks the store-typical rate. A review can mention more than one theme, so these sum past 100%.

What Apple surfaces for “food delivery”

41 storefronts · 14 recurring suggestions

Position in Apple’s suggestions
1510
toto food
korea
simulator
wakiis
pechka
vora
china
prime yemek
grubhub
grab
cost to cost
glovo
zomato
yango
010203041

Countries

Measured 19 September 2026.

Is anyone looking for this?

What Apple and Google complete after food delivery apps, in their order.

Who they're for
driversgermanymy locationtrain18 year oldsstudentscloud kitchenbikes
Google
food delivery apps in germanyfood delivery appsfood delivery apps in berlinfood delivery apps munichfood delivery apps in frankfurtfood delivery apps near mefood delivery apps in bangalorefood delivery apps hyderabad
App Store
food deliveryfood delivery for driversfood delivery apps like doordasheatstreet local food deliveryfood delivery driverfood delivery gamefood delivery italyfood delivery simulator

Marked App Store phrases are searched, but no app in this market says them in its name. Audiences are what Apple and Google complete after “food delivery for” and “food delivery apps for”, with the query stripped.

Potential customers

People the apps here do not serve, and what they asked for.

  • Wants lesstoo many features 14 · just a basic one 518

Counted in 1 to 4 star reviews. The small numbers are how many reviews named each thing. What they wrote is in the free trial.

Who’s in it

All 12 apps counted in this market · 2026-09-14.

Apps count as part of a market for 90 days after they last appear in it. Installs are Google Play's own count, last captured 2026-09-14. 11 of 12 apps have an Android listing we could match. A dash means we could not pair the two stores, not that the app is absent from Play.

What they charge, and what it costs them

Prices from Apple’s public pages; the share counts payment-mechanics language only.

AppMoney complaints
Seamless: Local Food Deliveryfree7.3% of 288
Postmates - Food Deliveryfree6.5% of 296
DoorDash: Food, Grocery, Morefree6.1% of 1368
Uber Eats: Food & Groceriesfree6.1% of 1315
Instacart: Groceries & Foodfree5.6% of 677
Grubhub: Food Deliveryfree4.5% of 751
Caviar - Order Food Deliveryfree3% of 333
foodpanda: Food & Groceriesfree2.7% of 337
Glovo: Food Delivery, Takeawayfree2.6% of 274
Just Eat: Food and Shopsfree1.8% of 166
Gopuff - Grocery Deliveryfree1.7% of 178
Grubhub for Driversfree1.1% of 268

Browse the apps behind these counts

Every app we count, with the complaint it runs furthest above the store’s typical rate.

Open the app library

Is there a market for a new food delivery app?

12 apps compete on this shelf, holding 9,007 App Store reviews. And the widest unfixed complaint, support, runs in 12 of 12 of them at 24.3% of negative reviews against 7.8% typical. Those are counts, not a verdict. The page shows what is unfixed, not whether to build.

What do users complain about most in food delivery apps?

1. Support: in 12 of 12 apps, 24.3% of negative reviews; 2. Accuracy: in 12 of 12 apps, 2.7% of negative reviews; 3. Billing: in 12 of 12 apps, 48.3% of negative reviews.

How many food delivery app reviews did App Imp count?

9,007 US App Store reviews across 12 apps, 6,251 of them negative. Counted on the 2026-09-14 snapshot, never estimated.

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. A market rate is pooled across every app here; the store rate is the same count across 13,217 apps. A complaint is only called a gap when at least half the market carries it, at least 20 reviews are behind it, and the market’s rate is elevated above the store’s, the same cutoff used everywhere on this site, because a problem concentrated in one app is that app’s bug, and a problem every app on the store shares is nobody’s gap. This market has no full report yet, so the per-app notes are absent rather than estimated. The anger axis is counted either way: mean star of the reviews carrying each theme, from the same classifier as the counts above.