Investigate support firstextreme
36.4% vs 7.8% typical store-wide.
How it compares
- this app
- 36.4%
- 144 of 396
- its market
- 27.6%
- rivals only
- store-wide
- 7.8%
- typical
Google Fi Wireless
Google LLC
4.40star20,168 ratings
36.4%Support
91%Negative reviews
Read those two together. Ratings are cumulative, reviews are recent. A 4.40star average beside 91% negative is the finding, not an error.
Ratings.
4.5out of 5
20,170 ratings · Apple’s own count, fetched daily
5star15,440
4star1,626
3star775
2star424
1star1,905
5 decisions.
Shares of this app’s 396 recent negative reviews.
Investigate limits & capshigh
6.3% vs 1.9% typical store-wide.
How it compares
- this app
- 6.3%
- 25 of 396
- its market
- 4.6%
- rivals only
- store-wide
- 1.9%
- typical
Watch billingelevated
37.4% vs 30.8% typical store-wide.
How it compares
- this app
- 37.4%
- 148 of 396
- its market
- 33.2%
- rivals only
- store-wide
- 30.8%
- typical
Skip performance, accuracy and sync & data work
Performance, Accuracy, Sync & data all run at or below the store’s typical rate.
How it compares
- Performance17.4% of 396 · shelf 19% · store 16.3%
- Accuracy1.5% of 396 · shelf 1% · store 1.5%
- Sync & data0.8% of 396 · shelf 0.3% · store 0.9%
Protect ads, login & auth and UX
Ads, Login & auth, UX all run well below the store’s typical rate.
n = 25. Too thin to act on. We recount weekly.
How it compares
- Ads1% of 396 · shelf 1.5% · store 10.2%
- Login & auth3.3% of 396 · shelf 16.8% · store 7.5%
- UX2% of 396 · shelf 3.8% · store 4.9%
The market in numbers
All 6 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Google Fi Wireless | 20,168 | 36.4% |
 US Mobile | 1,601 | 33.3% |
 Quo (formerly OpenPhone) | 10,777 | 33.1% |
 Mint Mobile | 254,109 | 28.5% |
 Boost Mobile | 538,240 | 26.5% |
 Visible mobile | 230,036 | 18.1% |
The whole market, counted
Every counted complaint across mobile carrier and wireless service apps, and the gaps nobody in this market has fixed.
Read the mobile carrier and wireless service apps reportCounted from real App Store reviews · 2026-09-02 · nothing estimated or modelled
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.