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App Imp

Mobile carrier and wireless service apps.

Installs
32.9M

Across all 6 apps in this market.

Google Fi Wireless has 58% of them.

  • 6 apps
  • 2,474 reviews held
  • 1,581 negative
  • Median $211 of 6 charge.

3 gaps.

Shares of this market’s 1,581 negative reviews.

Supportextreme

29.8% vs 7.8% typical store-wide.

Reviews · 3 of 471
  • Boost Mobile1star· Sep 7, 2026

    For the books — The most terrible AI helping at in the entire world no customers service help and response timing is garbage compared to any other company I’ve dealt with they need to hire customer service reps

  • Mint Mobile1star· Sep 5, 2026

    Shameless — The app doesn’t even work lol. They “send you a text” to log in, and proceed to send no text at all. The Customer service is among the worst I’ve ever seen and I used to to work it. It’s cheap and that’s all it has going for it.

  • Mint Mobile1star· Sep 3, 2026

    Out of service — I want to make a payment but app,websites,customer service and support all out of service.

Limits & capshigh

5.0% vs 1.9% typical store-wide.

Reviews · 3 of 79
  • Boost Mobile1star· Sep 3, 2026

    Boost rip off — Not only did they add fees onto the reup charge, the unlimited data is just a scam. There are many companies out there that have true unlimited plans at a better price with no new hidden fees. Leave or don’t sign up with this company.

  • Boost Mobile1star· Sep 2, 2026

    Plans — The worst service in America. This is the only carrier that still has plans with GB’s that don’t last. Why not give your customers unlimited data like the rest of these carriers. I’m definitely switching to Metro PCS. Thanks Boost Mobile for robbing my pockets.

  • Visible mobile1star· Aug 28, 2026

    Do NOT use. — The service started off slow but picked up after a week. Although i still had random slow downs (this is supposed to be unlimited, prioritized, data) at times, it proved to be more a hit than a miss. I only signed up for one month before possibly going all in and, let me tell you, I'm so happy that i did. When it came time to renew, which i was going to grab the longest offer, it t

Login & authelevated

13.4% vs 7.5% typical store-wide.

Reviews · 3 of 212
  • Quo (formerly OpenPhone)1star· Sep 8, 2026

    Not a — I thought by upgrading my phone system it would be better. However, it is actually worse. Whenever I receive a phone call on my cell, the app cuts off the call mid conversation with a re-login screen. The call workflow I meticulously set up, randomly gets deleted and I have to recreate it! Dragging the workflow back and forth across the screen to see the entire flow is cumbersome and r

  • Mint Mobile1star· Sep 5, 2026

    Shameless — The app doesn’t even work lol. They “send you a text” to log in, and proceed to send no text at all. The Customer service is among the worst I’ve ever seen and I used to to work it. It’s cheap and that’s all it has going for it.

  • Mint Mobile1star· Sep 4, 2026

    Keep saying authentication is wrong — There is a bug with login you need to fix it, it keep saying authenticator app code is wrong, but when I go to set it up, no key is provided from “the previous page”

Also counted

ThemeOf 1,581 negatives
  • Billing541 · 34.2% · 6 apps
  • Performance294 · 18.6% · 6 apps
  • UX53 · 3.4% · 6 apps
  • Ads22 · 1.4% · 6 apps
  • Accuracy18 · 1.1% · 6 apps
  • Sync & data6 · 0.4% · 2 apps

The tick marks the store-typical rate. A review can mention more than one theme, so these sum past 100%.

Potential customers

People the apps here do not serve, and what they asked for.

  • Shut out by device or contextApple Watch 28

Counted in 1 to 4 star reviews. The small numbers are how many reviews named each thing. What they wrote is in the free trial.

Who’s in it

All 6 apps counted in this market · 2026-09-02.

  • Boost Mobile5,918,899 installs · Limits & caps 9.4%
  • Mint Mobile4,530,224 installs · Support 28.5%
  • Visible mobile2,048,919 installs · Login & auth 26.4%
  • Google Fi Wireless19,217,782 installs · Support 36.4%
  • Quo (formerly OpenPhone)754,780 installs · Support 33.1%
  • US Mobile445,899 installs · Limits & caps 8.5%

Apps count as part of a market for 90 days after they last appear in it. Installs are Google Play's own count, last captured 2026-09-13. 6 of 6 apps have an Android listing we could match. A dash means we could not pair the two stores, not that the app is absent from Play.

What they charge, and what it costs them

Prices from Apple’s public pages; the share counts payment-mechanics language only.

AppMoney complaints
Boost Mobilefree8.3% of 181
Quo (formerly OpenPhone)$21–$64.99 · 5 tiers4.5% of 326
Mint Mobilefree3.8% of 260
Google Fi Wirelessfree3.3% of 396
US Mobilefree2.1% of 141

Browse the apps behind these counts

Every app we count, with the complaint it runs furthest above the store’s typical rate.

Open the app library

Is there a market for a new mobile carrier and wireless service app?

6 apps compete on this shelf, holding 2,474 App Store reviews. And the widest unfixed complaint, support, runs in 6 of 6 of them at 29.8% of negative reviews against 7.8% typical. Those are counts, not a verdict. The page shows what is unfixed, not whether to build.

What do users complain about most in mobile carrier and wireless service apps?

1. Support: in 6 of 6 apps, 29.8% of negative reviews; 2. Limits & caps: in 6 of 6 apps, 5% of negative reviews; 3. Login & auth: in 6 of 6 apps, 13.4% of negative reviews.

How many mobile carrier and wireless service app reviews did App Imp count?

2,474 US App Store reviews across 6 apps, 1,581 of them negative. Counted on the 2026-09-02 snapshot, never estimated.

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. A market rate is pooled across every app here; the store rate is the same count across 12,743 apps. A complaint is only called a gap when at least half the market carries it, at least 20 reviews are behind it, and the market’s rate is elevated above the store’s, the same cutoff used everywhere on this site, because a problem concentrated in one app is that app’s bug, and a problem every app on the store shares is nobody’s gap. This market has no full report yet, so the per-app notes are absent rather than estimated. The anger axis is counted either way: mean star of the reviews carrying each theme, from the same classifier as the counts above.