Investigate support firstextreme
37.1% here · 25.9% in its market · 7.8% store-wide.
AirTalk Wireless
HTH COMMUNICATIONS, LLC
4.53star16,790 ratings
4 decisions.
Shares of this app’s 197 recent negative reviews.
Investigate limits & capshigh
6.1% here · 5.9% in its market · 1.8% store-wide.
Skip billing, performance and login & auth work
Billing, Performance, Login & auth all run at or below the store’s typical rate.
Protect ads, UX and accuracy
Ads, UX, Accuracy all run well below the store’s typical rate.
n = 5. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.53star average beside 64% negative is the finding, not an error.
Ratings.
16,928 ratings · Apple’s own count, fetched daily
5star13,686
4star1,090
3star676
2star371
1star1,105
The market in numbers
All 10 panel members · 2026-09-14 snapshot.
| App | Ratings | Support |
|---|---|---|
 AirTalk Wireless | 16,790 | 37.1% |
 Google Fi Wireless | 20,165 | 36.5% |
 US Mobile | 1,743 | 33.3% |
 My Total Wireless: Account App | 44,001 | 29.7% |
 AirVoice Wireless | 1,843 | 28.8% |
 Mint Mobile | 257,195 | 28.6% |
 Boost Mobile | 546,660 | 26.4% |
 Visible mobile | 233,767 | 18% |
 SIMPLE Mobile My Account | 19,202 | 16.9% |
 My Straight Talk: Mobile App | 288,083 | 9.7% |
Counted from real App Store reviews · 2026-09-14
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.