Investigate limits & caps firstextreme
8.4% here · 5.6% in its market · 1.8% store-wide.
My Total Wireless: Account App
Verizon Value, Inc.
4.81star44,001 ratings
5 decisions.
Shares of this app’s 202 recent negative reviews.
Investigate supportextreme
29.7% here · 26.7% in its market · 7.8% store-wide.
Investigate login & authhigh
22.8% here · 18% in its market · 7.5% store-wide.
Billing is at typical. Skip it
33.7% here · 30.1% in its market · 30.6% store-wide. Normal for the store.
Watch performanceelevated
24.3% here · 21.6% in its market · 16.2% store-wide.
Read those two together. Ratings are cumulative, reviews are recent. A 4.81star average beside 71% negative is the finding, not an error.
Ratings.
44,141 ratings · Apple’s own count, fetched daily
5star38,484
4star4,172
3star757
2star175
1star553
The market in numbers
All 10 panel members · 2026-09-14 snapshot.
| App | Ratings | Limits & caps |
|---|---|---|
 AirVoice Wireless | 1,843 | 16.9% |
 Boost Mobile | 546,660 | 9.8% |
 My Total Wireless: Account App | 44,001 | 8.4% |
 US Mobile | 1,743 | 8.3% |
 Google Fi Wireless | 20,165 | 6.3% |
 AirTalk Wireless | 16,790 | 6.1% |
 Mint Mobile | 257,195 | 5.9% |
 SIMPLE Mobile My Account | 19,202 | 3.4% |
 Visible mobile | 233,767 | 2.1% |
 My Straight Talk: Mobile App | 288,083 | 0.9% |
Counted from real App Store reviews · 2026-09-14
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.