Investigate login & auth firstextreme
40.7% here · 15.8% in its market · 7.5% store-wide.
My Straight Talk: Mobile App
Verizon Value, Inc.
4.81star288,083 ratings
5 decisions.
Shares of this app’s 226 recent negative reviews.
Investigate performancehigh
42% here · 19.4% in its market · 16.2% store-wide.
Watch UXelevated
6.6% here · 2.8% in its market · 4.9% store-wide.
Watch supportelevated
9.7% here · 29.1% in its market · 7.8% store-wide.
Protect ads, accuracy, limits & caps and billing
Ads, Accuracy, Limits & caps, Billing all run well below the store’s typical rate.
n = 54. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.81star average beside 75% negative is the finding, not an error.
The market in numbers
All 10 panel members · 2026-09-14 snapshot.
| App | Ratings | Login & auth |
|---|---|---|
 My Straight Talk: Mobile App | 288,083 | 40.7% |
 SIMPLE Mobile My Account | 19,202 | 30.5% |
 Visible mobile | 233,767 | 26.3% |
 Mint Mobile | 257,195 | 24.9% |
 My Total Wireless: Account App | 44,001 | 22.8% |
 US Mobile | 1,743 | 16.7% |
 Boost Mobile | 546,660 | 8.8% |
 AirTalk Wireless | 16,790 | 6.6% |
 AirVoice Wireless | 1,843 | 5.1% |
 Google Fi Wireless | 20,165 | 3.3% |
Counted from real App Store reviews · 2026-09-14
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.