App updates introduce new bugs and regressions.
Across 7,360 reviews of the 57 biggest accounting apps: Accounting app users prioritize stability and feature parity with web versions over all other concerns.
7,360 reviews · 57 apps · 174 complaints · as of August 8, 2026
“Never, under any circumstances, buy this app. There, now you’ve been warned. The devs who build this app are “feature” crazy. They constantly roll out updates that fundamentally rethink the app basics, while introducing…”
The apps behind these complaints.
What the store shows beside what their reviews count to.
Square Appointments: Scheduler4.9· 195K ratings45% negative · 108/239
SAP Concur4.8· 1.1M ratings81% negative · 348/428
Invoice Maker & Estimate App4.9· 16K ratings52% negative · 86/165
FreshBooks Invoicing App4.7· 11K ratings57% negative · 212/369
Intuit QuickBooks for Business4.7· 261K ratings82% negative · 516/628
QuickBooks Workforce4.6· 194K ratings82% negative · 272/332Star ratings are Apple’s lifetime averages across every rating ever left. Negative shares are counted from the reviews in our corpus — windows vary per app.
Every complaint, ranked.
Shares of 174 counted complaints. Tap a row for the reviews behind it. Each row carries a representative review — tap one for the rest.
“Never, under any circumstances, buy this app. There, now you’ve been warned. The devs who build this app are “feature” crazy. They constantly roll out updates that fundamentally rethink the app basics, while introducing features that absolutely nobody was clamoring for. If you ignore my warning, expect relied upon workflows to be broken, hidden away, or removed entirely. As an example, they just r…”Invoice Maker: Moon Invoice
“Not one to leave a review, but I feel people need to be forewarned for the mobile app. Years of issues, started using in 2018. Yes my iPhone is updated, yes I’m using the latest versions always. Glitches galore for me and coworkers who rely on being able efficiently to book remotely and take the load off of our Receptionist. Depending on the day, existing client appointments that have been booked …”Booker Mobile
“I’ve been using this app since the beginning of January 2024, and I can’t wait to end my subscription this December. While the app is easy to use, it needs a lot of improvements. After reviewing other users' complaints, it seems the developers do not care. Here are my main concerns: 1. The app does not have background refreshing. If I don’t complete writing an invoice and forget to save the tas…”Invoice Maker: Moon Invoice
“I have been using the app a couple years & it’s has become an absolute nightmare. Everytime they do an update there is issues and the customer support is nonexistent and don’t respond. If you leave a message on their instagram about your issue to get it resolved, they remove your message & block you. The is always super slow & it crashes several times where you can’t do anything. I have had enough…”PocketSuite - Schedule Clients
“I’ve used this app for 8 years and have struggled the entire time. Every single time I open up the app, it’s a crapshoot. I never know if my invoices or estimates are going to load. Worst of all, I can work on a bunch of edits and it doesn’t save. How hard can it be? Why do all the other apps on my phone work flawlessly and this one soils the bed every single time. Please fix this app. This is t…”FreshBooks Invoicing App
“I have been using this app on my Samsung since 2023 and I recently made a change to iPhone and I haven't been able to use this app on here. Even the instructions on the app about moving my old data from the Samsung to the iPhone didn't display all of my inputed data from before I had to just delete the app all together and let it go because using an iPhone now and still having to hold into an andr…”Money Manager Expense & Budget
“I had high hopes for this app. it has great potential I really like the layout of all the documents. The only problem is when sending an estimate or invoice through email. It does not send it through my business email, It sent through my personal email. There’s no option to change it. I need help and I have sent emails to the support team, but I haven’t got any response is very clear that this app…”Invoice & Estimate Maker
This is the what. The Deep Report is the why.
Sample below is from the live budgeting apps Deep Report — yours is generated to order for accounting apps.
The #1 counted gap
Sync & data runs 5.8% of this shelf’s negatives vs 2.2% typical, present in 9 of 14 apps.
+ 10 more gaps, ranked, inside.
Rival by rival
Owns: Largest reach; bill-negotiation hook
Exposed: Billing fraud perception ('billing every three weeks'); inaccurate sync; no Zelle/CashApp
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Exposed:
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7 rivals read this way inside — owned ground and exposed flank, each.
Root causes behind each complaint, which competitor has already solved it, and whether the gap in accounting apps is still open — the part a model can’t reconstruct.
Frequently asked
What do users complain about most in accounting apps?
The most common complaint is "App updates introduce new bugs and regressions" — 27% of analyzed complaints across 57 apps.
How many reviews did App Imp analyze for accounting apps?
7,360 real App Store reviews across 57 apps — frequency-ranked and counted, never estimated.
What are the top complaints in accounting apps?
1. App updates introduce new bugs and regressions (27%); 2. App crashes, freezes, and becomes unresponsive (21%); 3. Missing or limited features compared to web version (21%); 4. Poor customer support and unresponsive help (10%); 5. Login failures and repeated authentication problems (9%).
Other counted categories
Every figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 7,360 reviews across 57 accounting apps.