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What users complain about Grocery list & shopping apps

App crashes, freezes, and won't load.

Across 3,574 reviews of the 11 biggest grocery list & shopping apps: Stability issues overshadow all other problems, suggesting users prioritize a working app over features or support responsiveness.

3,574 reviews · 11 apps · 48 complaints · as of August 23, 2026

38%
App crashes, freezes, and won't load
18 complaints
15%
Frequent app updates break functionality
7 complaints
13%
Poor customer support and unresponsive developers
6 complaints
The cleanest, most simple yet useful app I’ve ever encountered after the discontinued Wunderlist. I live my life by it! But the latest update makes it a brick. I am on iPhone and doing absolutely anything – scrolling…
To Do List MinimaList & Widget

The apps behind these complaints.

What the store shows beside what their reviews count to.

Kroger4.8· 1.3M ratings84% negative · 451/536
To Do List MinimaList & Widget4.8· 47K ratings18% negative · 57/313
Flipp: Shop Grocery Deals4.8· 526K ratings31% negative · 53/173
ReciMe: Recipes & Meal Planner4.8· 279K ratings47% negative · 396/834
Our Groceries Shopping List4.8· 84K ratings11% negative · 39/371
Recipe Keeper Box - OrganizEat4.8· 8K ratings10% negative · 35/361

Star ratings are Apple’s lifetime averages across every rating ever left. Negative shares are counted from the reviews in our corpus — windows vary per app.

Every complaint, ranked.

Shares of 48 counted complaints. Tap a row for the reviews behind it. Each row carries a representative review — tap one for the rest.

The cleanest, most simple yet useful app I’ve ever encountered after the discontinued Wunderlist. I live my life by it! But the latest update makes it a brick. I am on iPhone and doing absolutely anything – scrolling, completing a task, switching lists, freezes the app completely. I am unable to use it. I can’t believe I was enough of a chump to update when they are always so buggy. Help exists bu…To Do List MinimaList & Widget
I am a pretty meticulous scavenger when I go through apps because there has been (even before ai...) ((took over)) production push outs .. that really just don't meet my needs . And to the extend that I specifically need ~ my process it vigourous and perhaps a bit critical. The Minimalist app PRODUCED (sorry, i'm a lil overhyped by the sheer ai of it all rn) by InnerGrow🎍♻️ meetd every single one…To Do List MinimaList & Widget
Customer service is poor and unresponsive. I started reaching out to the powers that be about my app not opening when I switched to my new iPhone. On 5/726 I started asking for help. As of 5/24 there has been no resolution. I had easily hundreds of recipes. Responses go in a perpetual loop and back to a bot. Very frustrating. My last plea for help was two days ago-unanswered. I would love to be a…ReciMe: Recipes & Meal Planner
As a neurodivergent, adjusting to the changes in our necessary technological utilities, I have felt abandoned, and constantly on a fools journey. First and foremost prerequisite to be costly. While everything becomes itemised, the digital landscape is loud, over complicated, and unfamiliar. This app has given me the visual silence, the mental shelter for one’s sovereignty with one’s UX interface. …To Do List MinimaList & Widget
I changed iPads as my old one very old with problems. I got a new one primarily for this app as I was very happy with how it worked. When I made this change, I lost 70% of my recipes. Support tells me to do things I’ve already tried. They tell me all of my recipes (nearly 400) are on the cloud but when I go to their website, I only see 69 recipes which is the same as on my iPad. I missed my Christ…Recipe Keeper Box - OrganizEat
I’ve had this app for quite a while but it has some major issues the main one being that it randomly adds items to my shopping list that I didn’t put on there myself. On numerous occasions it added different kinds of alcoholic beverages to the list (no one in my home drinks) amount other things. I have reached out to report this issue numerous times and nothing ever gets fixed and I never hear bac…Flipp: Shop Grocery Deals
So many ads and they happen when you need to look at your list the most … some take a long time to finish before it stops so you can look at you list… or many times I had to turn my fone completely off and turn it back on so I could get past one of there ads cuz there were no “X “ to stop the ad…. If you like getting frustrated this app is for you…Shopping List - Simple & Easy
Deep Report

This is the what. The Deep Report is the why.

Sample below is from the live budgeting apps Deep Report — yours is generated to order for grocery list & shopping apps.

The #1 counted gap

Sync & data runs 5.8% of this shelf’s negatives vs 2.2% typical, present in 9 of 14 apps.

+ 10 more gaps, ranked, inside.

Rival by rival

Rocket Money - Bills & Budgets68% negative367,314 ratings

Owns: Largest reach; bill-negotiation hook

Exposed: Billing fraud perception ('billing every three weeks'); inaccurate sync; no Zelle/CashApp

Intuit Credit Karma

Owns:

Exposed:

NerdWallet: Smart Money App

Owns:

Exposed:

YNAB

Owns:

Exposed:

Monarch: Budget & Track Money

Owns:

Exposed:

7 rivals read this way inside — owned ground and exposed flank, each.

Root causes behind each complaint, which competitor has already solved it, and whether the gap in grocery list & shopping apps is still open — the part a model can’t reconstruct.

Frequently asked

What do users complain about most in grocery list & shopping apps?

The most common complaint is "App crashes, freezes, and won't load" — 38% of analyzed complaints across 11 apps.

How many reviews did App Imp analyze for grocery list & shopping apps?

3,574 real App Store reviews across 11 apps — frequency-ranked and counted, never estimated.

What are the top complaints in grocery list & shopping apps?

1. App crashes, freezes, and won't load (38%); 2. Frequent app updates break functionality (15%); 3. Poor customer support and unresponsive developers (13%); 4. Confusing UI navigation and poor design (13%); 5. Lists and data disappearing or being lost (8%).

Other counted categories

Every figure above is counted from real, public App Store reviews — never estimated, never LLM-invented. 3,574 reviews across 11 grocery list & shopping apps.