Investigate login & auth firstextreme
30.5% here · 17.8% in its market · 7.5% store-wide.
SIMPLE Mobile My Account
Verizon Value, Inc.
4.83star19,202 ratings
5 decisions.
Shares of this app’s 118 recent negative reviews.
Watch supporthigh
16.9% here · 27.6% in its market · 7.8% store-wide.
Watch limits & caps. Recount before actingelevated
3.4% here · 6% in its market · 1.8% store-wide.
n = 4. Too thin to act on. We recount weekly.
Watch performanceelevated
23.7% here · 21.7% in its market · 16.2% store-wide.
Protect ads, UX, billing and accuracy
Ads, UX, Billing, Accuracy all run well below the store’s typical rate.
n = 20. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.83star average beside 67% negative is the finding, not an error.
Ratings.
19,244 ratings · Apple’s own count, fetched daily
5star17,183
4star1,357
3star374
2star112
1star218
The market in numbers
All 10 panel members · 2026-09-14 snapshot.
| App | Ratings | Login & auth |
|---|---|---|
 My Straight Talk: Mobile App | 288,083 | 40.7% |
 SIMPLE Mobile My Account | 19,202 | 30.5% |
 Visible mobile | 233,767 | 26.3% |
 Mint Mobile | 257,195 | 24.9% |
 My Total Wireless: Account App | 44,001 | 22.8% |
 US Mobile | 1,743 | 16.7% |
 Boost Mobile | 546,660 | 8.8% |
 AirTalk Wireless | 16,790 | 6.6% |
 AirVoice Wireless | 1,843 | 5.1% |
 Google Fi Wireless | 20,165 | 3.3% |
Counted from real App Store reviews · 2026-09-14
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.