Investigate support first
high · 24% of this app’s 121 negative reviews, against 9.2% typical store-wide.
How it compares
- this app
- 24%
- 29 of 121
- its shelf
- 15.2%
- rivals only
- store-wide
- 9.2%
- typical
Alibaba.com Singapore E-Commerce Private Limited
4.69star658,775 ratings
Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled
4.5out of 5
659,823 ratings · Apple’s own count, fetched daily
high · 24% of this app’s 121 negative reviews, against 9.2% typical store-wide.
high · 63.6% of this app’s 121 negative reviews, against 32.1% typical store-wide.
Accuracy, Sync & data all run at or below the store’s typical rate.
Ads, Performance, UX, Limits & caps, Login & auth all run well below the store’s typical rate.
n = 21. Too thin to act on — we recount weekly.
All 12 panel members · 2026-08-24 snapshot.
| App | Ratings | Support |
|---|---|---|
| 1,006,710 | 25.5% | |
| 658,775 | 24% | |
| 197,099 | 23.8% | |
| 66,926 | 17.6% | |
| 17,646 | 16.7% | |
| 4,968,718 | 16.2% | |
| 10,720 | 12.6% | |
| 189,617 | 11.7% | |
| 3,492 | 9.7% | |
| 7,095,086 | 8.8% | |
| 4,441,156 | 6.9% | |
| 305,695 | 6.1% |
Every complaint across marketplace shopping apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.
Read the marketplace shopping apps reportEvery number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.