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AliExpress - Shopping App

Alibaba.com Singapore E-Commerce Private Limited

4.69star658,775 ratings

ShoppingMarketplace shopping apps shelfNo in-app purchasesUpdated Aug 13, 2026
Biggest complaint · Support
24%
29 of 121 negatives · store typical 9.2%
Recent reviews negative
28%
its 11 shelf rivals run 70% · 431 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

AliExpress - Shopping App — App Store screenshot
AliExpress - Shopping App — App Store screenshot
AliExpress - Shopping App — App Store screenshot
AliExpress - Shopping App — App Store screenshot

Ratings.

4.5out of 5

659,823 ratings · Apple’s own count, fetched daily

5star549,626
4star66,215
3star16,429
2star5,665
1star21,888

4 decisions.

01

Investigate support first

high · 24% of this app’s 121 negative reviews, against 9.2% typical store-wide.

How it compares
this app
24%
29 of 121
its shelf
15.2%
rivals only
store-wide
9.2%
typical
02

Investigate billing

high · 63.6% of this app’s 121 negative reviews, against 32.1% typical store-wide.

How it compares
this app
63.6%
77 of 121
its shelf
34.6%
rivals only
store-wide
32.1%
typical
03

Skip accuracy and sync & data work

Accuracy, Sync & data all run at or below the store’s typical rate.

How it compares
  • Accuracy11.6% of 121 · shelf 11.9% · store 11.5%
  • Sync & data1.7% of 121 · shelf 1% · store 2.2%
04

Protect ads, performance, ux, limits & caps and login & auth

Ads, Performance, UX, Limits & caps, Login & auth all run well below the store’s typical rate.

n = 21. Too thin to act on — we recount weekly.

How it compares
  • Ads1.7% of 121 · shelf 8.5% · store 10.7%
  • Performance5.8% of 121 · shelf 11.7% · store 16.9%
  • UX0.8% of 121 · shelf 1.9% · store 2.9%
  • Limits & caps0.8% of 121 · shelf 0.8% · store 2.8%
  • Login & auth8.3% of 121 · shelf 15.9% · store 13.2%

The shelf in numbers

All 12 panel members · 2026-08-24 snapshot.

The whole shelf, counted

Every complaint across marketplace shopping apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the marketplace shopping apps report
How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.