Skip to content

AliExpress - Shopping App

Alibaba.com Singapore E-Commerce Private Limited

4.69star658,775 ratings

ShoppingMarketplace shopping apps shelfNo in-app purchasesUpdated Aug 13, 2026
23.1%Support
28%Negative reviews
AliExpress - Shopping App, App Store screenshot
AliExpress - Shopping App, App Store screenshot
AliExpress - Shopping App, App Store screenshot
AliExpress - Shopping App, App Store screenshot

Ratings.

4.5out of 5

665,336 ratings · Apple’s own count, fetched daily

5star554,252
4star66,793
3star16,600
2star5,709
1star21,982

3 decisions.

Shares of this app’s 121 recent negative reviews.

Investigate support firsthigh

23.1% vs 7.8% typical store-wide.

How it compares
this app
23.1%
28 of 121
its market
13.6%
rivals only
store-wide
7.8%
typical

Investigate billinghigh

60.3% vs 30.8% typical store-wide.

How it compares
this app
60.3%
73 of 121
its market
33.9%
rivals only
store-wide
30.8%
typical

Protect login & auth, ads, performance, UX and limits & caps

Login & auth, Ads, Performance, UX, Limits & caps all run well below the store’s typical rate.

n = 10. Too thin to act on. We recount weekly.

How it compares
  • Login & auth0.8% of 121 · shelf 3.3% · store 7.5%
  • Ads0.8% of 121 · shelf 7.9% · store 10.2%
  • Performance4.1% of 121 · shelf 10.4% · store 16.3%
  • UX1.7% of 121 · shelf 4.4% · store 4.9%
  • Limits & caps0.8% of 121 · shelf 0.4% · store 1.9%

The market in numbers

All 12 panel members · 2026-09-02 snapshot.

The whole market, counted

Every counted complaint across marketplace shopping apps, and the gaps nobody in this market has fixed.

Read the marketplace shopping apps report

Counted from real App Store reviews · 2026-09-02 · nothing estimated or modelled

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.