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Amazon Business: B2B Shopping

AMZN Mobile LLC

4.82star17,646 ratings

BusinessMarketplace shopping apps shelfNo in-app purchasesUpdated Aug 17, 2026
Biggest complaint · Login & auth
29.9%
52 of 174 negatives · store typical 13.2%
Recent reviews negative
72%
its 11 shelf rivals run 67% · 242 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

Amazon Business: B2B Shopping — App Store screenshot
Amazon Business: B2B Shopping — App Store screenshot
Amazon Business: B2B Shopping — App Store screenshot
Amazon Business: B2B Shopping — App Store screenshot

Read those two together. Ratings are cumulative, reviews are recent — a 4.82star average beside 72% negative is the finding, not an error.

Ratings.

5.0out of 5

17,657 ratings · Apple’s own count, fetched daily

5star16,013
4star937
3star243
2star94
1star370

5 decisions.

01

Investigate login & auth first

high · 29.9% of this app’s 174 negative reviews, against 13.2% typical store-wide.

How it compares
this app
29.9%
52 of 174
its shelf
15.2%
rivals only
store-wide
13.2%
typical
02

Watch support

elevated · 16.7% of this app’s 174 negative reviews, against 9.2% typical store-wide.

How it compares
this app
16.7%
29 of 174
its shelf
15.4%
rivals only
store-wide
9.2%
typical
03

Watch accuracy

elevated · 13.8% of this app’s 174 negative reviews, against 11.5% typical store-wide.

How it compares
this app
13.8%
24 of 174
its shelf
11.9%
rivals only
store-wide
11.5%
typical
04

Watch ux

elevated · 3.4% of this app’s 174 negative reviews, against 2.9% typical store-wide.

How it compares
this app
3.4%
6 of 174
its shelf
1.8%
rivals only
store-wide
2.9%
typical
05

Performance is at typical — skip it

15.5% of this app’s 174 negative reviews, against 16.9% typical store-wide, which is normal for the store.

How it compares
this app
15.5%
27 of 174
its shelf
11.4%
rivals only
store-wide
16.9%
typical

The shelf in numbers

All 12 panel members · 2026-08-24 snapshot.

The whole shelf, counted

Every complaint across marketplace shopping apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the marketplace shopping apps report
How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.