Protect billing
22.7% here · 37% in its market · 30.8% store-wide. Normal for the store.
Etsy: Shop from Real People
Etsy, Inc.
4.93star7,267,229 ratings
3 decisions.
Shares of this app’s 269 recent negative reviews.
Skip support, login & auth and UX work
Support, Login & auth, UX all run at or below the store’s typical rate.
Protect accuracy, ads and performance
Accuracy, Ads, Performance all run well below the store’s typical rate.
n = 32. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.93star average beside 40% negative is the finding, not an error.
Ratings.
7,277,812 ratings · Apple’s own count, fetched daily
5star6,873,164
4star319,314
3star52,688
2star10,817
1star21,829
The market in numbers
All 12 panel members · 2026-09-02 snapshot.
| App | Ratings | Billing |
|---|---|---|
 Marketplace: Buy & Sell Tradet | 177 | 65% |
 AliExpress - Shopping App | 665,816 | 60.3% |
 Marketplace Buy and sell | 174 | 58.5% |
 Whatnot: Shop, Sell, Connect | 1,019,825 | 51.3% |
 Joom. Shopping for every day. | 66,928 | 48.3% |
 eBay online shopping & selling | 4,968,972 | 33.3% |
 5miles: Buy and Sell Locally | 189,614 | 32.2% |
 LiveAuctioneers: Bid @ Auction | 10,801 | 28.3% |
 Shop: Track, Pay, Discover | 7,118,621 | 26.5% |
 OfferUp Buy & Sell Marketplace | 4,442,702 | 26.2% |
 Etsy: Shop from Real People | 7,267,229 | 22.7% |
 Jane - Boutique Shopping Deals | 305,674 | 15.3% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.