Investigate support firsthigh
21.8% here · 18.5% in its market · 7.8% store-wide.
GO2bank: Mobile banking
Green Dot Corporation
4.77star63,744 ratings
5 decisions.
Shares of this app’s 280 recent negative reviews.
Investigate login & authhigh
19.3% here · 12.5% in its market · 7.5% store-wide.
Billing is at typical. Skip it
27.1% here · 25.1% in its market · 30.8% store-wide. Normal for the store.
Watch performanceelevated
22.1% here · 13.1% in its market · 16.3% store-wide.
Skip limits & caps and accuracy work
Limits & caps, Accuracy all run at or below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.77star average beside 77% negative is the finding, not an error.
Ratings.
63,851 ratings · Apple’s own count, fetched daily
5star56,896
4star3,240
3star1,352
2star497
1star1,866
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Robinhood Banking | 85,407 | 31.4% |
 Current - Mobile Banking | 196,506 | 27.4% |
 Varo Bank: Online Banking | 233,497 | 25.1% |
 Chime® – Mobile Banking | 1,579,995 | 23.5% |
 Cash App | 8,674,006 | 22.8% |
 GO2bank: Mobile banking | 63,744 | 21.8% |
 SoFi: Bank, Invest & Crypto | 385,473 | 17.4% |
 Capital One Mobile | 11,049,247 | 13.9% |
 Wells Fargo Mobile® | 10,734,100 | 11.7% |
 Bank of America Mobile Banking | 5,024,957 | 9.3% |
 Chase Mobile®: Bank & Invest | 9,471,110 | 7.8% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.