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App Imp

Banking apps.

Installs
433.0M

Across 11 of 13 apps we could match.

Cash App has 33% of them.

  • 13 apps
  • 8,483 reviews held
  • 5,811 negative
  • 0 of 13 apps charge

2 gaps.

Shares of this market’s 5,811 negative reviews.

Supporthigh

21.2% vs 7.8% typical store-wide.

Reviews · 3 of 1,230
  • SoFi: Bank, Invest & Crypto1star· Sep 9, 2026

    Can’t access my own money — Log in on the app isn’t working today, says to call customer service

  • Robinhood Banking1star· Sep 9, 2026

    Premier Banking Without the Premier Features — I really want to like Robinhood Gold Banking because there are some genuinely great benefits, but right now the product feels unfinished—especially for customers who keep significant assets with Robinhood. The biggest positive is the 3% cashback on the Robinhood Gold Card. That is an excellent rewards rate, but there is a major catch: to get the full

  • SoFi: Bank, Invest & Crypto1star· Sep 7, 2026

    Awful Customer Support — See the most recent reviews of this app, they all bad, if you are thinking of joining Sofi, DON’T do it. The app is user friendly, however, I got a transaction I didn’t recognize for $1.4k and they didn’t do anything about it. I disputed it but they decided that my case wasn’t strong enough after weeks. I have never had these issues with any other prior banking.

Login & authelevated

11.2% vs 7.5% typical store-wide.

Reviews · 3 of 653
  • SoFi: Bank, Invest & Crypto1star· Sep 9, 2026

    Can’t access my own money — Log in on the app isn’t working today, says to call customer service

  • Robinhood Banking1star· Sep 5, 2026

    What happens when you wake up decide you want to operate a bank! — Three experiences with Robinhood Banking and not one good! 1) When I was invited to the checking and savings accounts I was able to get everything setup easily enough. I never received a debit card so I tried to reach out. You could only reach support via chat and I tried for days and I would be in the queue for hours. It’s like t

  • Venmo1star· Sep 4, 2026

    Venmo doesn’t work! — For a year now the app would not work for me, I tried to get support but no one replied. Then it finally worked again after a year a few months ago, and then now when I log in it’s not working again! I’ve deleted the app several times and redownloaded, updated iOS, everything and it still does not work! SO frustrated.

Also counted

ThemeOf 5,811 negatives
  • Billing1,392 · 24.0% · 13 apps
  • Performance833 · 14.3% · 13 apps
  • UX249 · 4.3% · 13 apps
  • Ads157 · 2.7% · 13 apps
  • Limits & caps70 · 1.2% · 13 apps
  • Accuracy52 · 0.9% · 13 apps
  • Sync & data8 · 0.1% · 7 apps

The tick marks the store-typical rate. A review can mention more than one theme, so these sum past 100%.

Is anyone looking for this?

What Apple and Google complete after banking apps, in their order.

Who they're for
teenskidsteens without parents16 year oldskids under 13teens under 18under 18minors
Google
banking appsbanking apps like chimebanking apps for teens without parentsbanking apps downbanking apps for teensbanking apps not workingbanking apps ukbanking apps on grapheneos
App Store
bankingbanking for teensfree online bankingmobile banking appmobile banking app for barksdale federal creditbanking for kidsbmo online banking for businessmobile banking app for vystar credit union members

Marked App Store phrases are searched, but no app in this market says them in its name. Audiences are what Apple and Google complete after “banking for” and “banking apps for”, with the query stripped.

Potential customers

People the apps here do not serve, and what they asked for.

  • Wants lesstoo many features 21 · just a basic one 4 · it used to be simpler 227
  • Shut out by device or contextiPad 2 · older devices 217

Counted in 1 to 4 star reviews. The small numbers are how many reviews named each thing. What they wrote is in the free trial.

Who’s in it

All 13 apps counted in this market · 2026-09-02.

Apps count as part of a market for 90 days after they last appear in it. Installs are Google Play's own count, last captured 2026-09-13. 11 of 13 apps have an Android listing we could match. A dash means we could not pair the two stores, not that the app is absent from Play.

What they charge, and what it costs them

Prices from Apple’s public pages; the share counts payment-mechanics language only.

AppMoney complaints
Chime® – Mobile Bankingfree6.1% of 442
GO2bank: Mobile bankingfree2.5% of 280
Venmofree2.4% of 1727
Varo Bank: Online Bankingfree2.4% of 414
Current - Mobile Bankingfree2.2% of 230
Chase Mobile®: Bank & Investfree1.6% of 383
Cash Appfree1.5% of 465
Robinhood Bankingfree1.5% of 204
OnePay – Mobile Bankingfree1.4% of 362
SoFi: Bank, Invest & Cryptofree1.1% of 282

Browse the apps behind these counts

Every app we count, with the complaint it runs furthest above the store’s typical rate.

Open the app library

Is there a market for a new banking app?

13 apps compete on this shelf, holding 8,483 App Store reviews. And the widest unfixed complaint, support, runs in 13 of 13 of them at 21.2% of negative reviews against 7.8% typical. Those are counts, not a verdict. The page shows what is unfixed, not whether to build.

What do users complain about most in banking apps?

1. Support: in 13 of 13 apps, 21.2% of negative reviews; 2. Login & auth: in 13 of 13 apps, 11.2% of negative reviews.

How many banking app reviews did App Imp count?

8,483 US App Store reviews across 13 apps, 5,811 of them negative. Counted on the 2026-09-02 snapshot, never estimated.

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. A market rate is pooled across every app here; the store rate is the same count across 12,743 apps. A complaint is only called a gap when at least half the market carries it, at least 20 reviews are behind it, and the market’s rate is elevated above the store’s, the same cutoff used everywhere on this site, because a problem concentrated in one app is that app’s bug, and a problem every app on the store shares is nobody’s gap. This market has no full report yet, so the per-app notes are absent rather than estimated. The anger axis is counted either way: mean star of the reviews carrying each theme, from the same classifier as the counts above.