Protect billing
22.1% here · 23.5% in its market · 30.8% store-wide. Normal for the store.
Wells Fargo Mobile®
Wells Fargo Bank
4.85star10,734,100 ratings
5 decisions.
Shares of this app’s 154 recent negative reviews.
Watch limits & capselevated
3.2% here · 1.2% in its market · 1.9% store-wide.
Watch supportelevated
11.7% here · 21.3% in its market · 7.8% store-wide.
Watch UXelevated
6.5% here · 4.6% in its market · 4.9% store-wide.
Skip performance, login & auth and accuracy work
Performance, Login & auth, Accuracy all run at or below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.85star average beside 42% negative is the finding, not an error.
Ratings.
10,748,364 ratings · Apple’s own count, fetched daily
5star9,805,347
4star616,850
3star149,153
2star47,458
1star129,556
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Billing |
|---|---|---|
 Chime® – Mobile Banking | 1,579,995 | 44.6% |
 Current - Mobile Banking | 196,252 | 39.1% |
 OnePay – Mobile Banking | 427,795 | 32% |
 Varo Bank: Online Banking | 233,497 | 30.4% |
 SoFi: Bank, Invest & Crypto | 385,470 | 26.2% |
 Robinhood Banking | 85,407 | 25% |
 Wells Fargo Mobile® | 10,734,100 | 22.1% |
 Venmo | 15,470,059 | 19.4% |
 Capital One Mobile | 11,049,247 | 16.6% |
 Chase Mobile®: Bank & Invest | 9,471,110 | 16.4% |
 Bank of America Mobile Banking | 5,024,957 | 8.5% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.