Investigate support firsthigh
22.2% here · 21.4% in its market · 7.8% store-wide.
Instacart Shopper: Earn money
Maplebear Inc
4.81star1,628,535 ratings
5 decisions.
Shares of this app’s 505 recent negative reviews.
Billing is at typical. Skip it
23.8% here · 43.8% in its market · 30.8% store-wide. Normal for the store.
Watch performanceelevated
20.6% here · 9.1% in its market · 16.3% store-wide.
Watch login & authelevated
8.9% here · 2.7% in its market · 7.5% store-wide.
Protect UX, sync & data, limits & caps and accuracy
UX, Sync & data, Limits & caps, Accuracy all run well below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.81star average beside 65% negative is the finding, not an error.
Ratings.
1,630,528 ratings · Apple’s own count, fetched daily
5star1,445,579
4star112,057
3star40,000
2star8,654
1star24,238
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 instashop: Groceries & more | 14,964 | 36.6% |
 Uber Eats: Food & Groceries | 10,719,101 | 33% |
 Postmates - Food Delivery | 2,051,847 | 30.7% |
 Shipt: Order Grocery Delivery | 135,703 | 24.4% |
 Gopuff - Grocery Delivery | 259,622 | 23.1% |
 Instacart Shopper: Earn money | 1,628,535 | 22.2% |
 Instacart: Groceries & Food | 4,775,350 | 21.8% |
 Drive and Shop with Shipt | 228,922 | 16.5% |
 DoorDash: Food, Grocery, More | 23,105,955 | 15.6% |
 Spark Driver | 295,724 | 10.8% |
 ALDI Grocery Pickup & Delivery | 111,495 | 3.4% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.