Shipt LLC
4.88star135,367 ratings
Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled
Read those two together. Ratings are cumulative, reviews are recent — a 4.88star average beside 61% negative is the finding, not an error.
high · 23.6% of this app’s 250 negative reviews, against 9.2% typical store-wide.
elevated · 51.6% of this app’s 250 negative reviews, against 32.1% typical store-wide.
elevated · 2.8% of this app’s 250 negative reviews, against 2.2% typical store-wide.
Login & auth, Accuracy all run at or below the store’s typical rate.
Ads, Performance, UX all run well below the store’s typical rate.
All 11 panel members · 2026-08-24 snapshot.
| App | Ratings | Support |
|---|---|---|
 Uber Eats: Food & Groceries | 10,673,672 | 34.4% |
 Postmates - Food Delivery | 2,050,789 | 34.1% |
 instashop: Groceries & more | 14,933 | 33.1% |
 Instacart Shopper: Earn money | 1,620,677 | 29.1% |
 Gopuff - Grocery Delivery | 258,196 | 26.6% |
 Drive and Shop with Shipt | 228,293 | 23.9% |
 Shipt: Order Grocery Delivery | 135,367 | 23.6% |
 Instacart: Groceries & Food | 4,750,827 | 20.5% |
 DoorDash: Food, Grocery, More | 22,990,513 | 16.9% |
 Spark Driver | 291,001 | 15.2% |
 ALDI Grocery Pickup & Delivery | 111,427 | 4.3% |
Every complaint across grocery delivery apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.
Read the grocery delivery apps reportEvery number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.