Investigate support firstextreme
30.7% here · 24.6% in its market · 7.8% store-wide.
Postmates - Food Delivery
Uber Technologies, Inc.
4.77star2,051,847 ratings
5 decisions.
Shares of this app’s 296 recent negative reviews.
Investigate accuracyhigh
3.4% here · 2.4% in its market · 1.5% store-wide.
Watch billingelevated
57.4% here · 48.9% in its market · 30.8% store-wide.
Login & auth is at typical. Skip it
0.3% here · 1.2% in its market · 7.5% store-wide. Normal for the store.
n = 1. Too thin to act on. We recount weekly.
Protect ads, UX, limits & caps and performance
Ads, UX, Limits & caps, Performance all run well below the store’s typical rate.
n = 23. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.77star average beside 76% negative is the finding, not an error.
Ratings.
2,052,026 ratings · Apple’s own count, fetched daily
5star1,811,729
4star133,597
3star37,589
2star12,358
1star56,753
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Just Eat: Food and Shops | 9,700 | 39.3% |
 Uber Eats: Food & Groceries | 10,719,101 | 33% |
 Glovo: Food Delivery, Takeaway | 233,998 | 31.9% |
 Postmates - Food Delivery | 2,051,847 | 30.7% |
 Grubhub: Food Delivery | 4,657,562 | 25% |
 Caviar - Order Food Delivery | 171,116 | 23.4% |
 foodpanda: Food & Groceries | 250,433 | 23.3% |
 Gopuff - Grocery Delivery | 259,622 | 23.1% |
 Seamless: Local Food Delivery | 498,878 | 22.6% |
 Instacart: Groceries & Food | 4,775,350 | 21.8% |
 DoorDash: Food, Grocery, More | 23,105,955 | 15.6% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.