Watch billingelevated
44.4% here · 49.6% in its market · 30.8% store-wide.
Gopuff - Grocery Delivery
GoPuff LLC
4.79star259,622 ratings
4 decisions.
Shares of this app’s 169 recent negative reviews.
Watch supporthigh
23.1% here · 25% in its market · 7.8% store-wide.
Watch accuracy. Recount before actingelevated
1.8% here · 2.5% in its market · 1.5% store-wide.
n = 3. Too thin to act on. We recount weekly.
Protect login & auth, limits & caps, performance and UX
Login & auth, Limits & caps, Performance, UX all run well below the store’s typical rate.
n = 23. Too thin to act on. We recount weekly.
Ratings.
259,831 ratings · Apple’s own count, fetched daily
5star237,658
4star8,837
3star2,877
2star1,825
1star8,634
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Billing |
|---|---|---|
 Postmates - Food Delivery | 2,051,847 | 57.4% |
 Uber Eats: Food & Groceries | 10,719,101 | 56.8% |
 DoorDash: Food, Grocery, More | 23,105,955 | 54.6% |
 Seamless: Local Food Delivery | 498,878 | 48.6% |
 Instacart: Groceries & Food | 4,775,350 | 48.5% |
 Grubhub: Food Delivery | 4,657,562 | 44.9% |
 Gopuff - Grocery Delivery | 259,622 | 44.4% |
 Glovo: Food Delivery, Takeaway | 233,998 | 43.8% |
 Just Eat: Food and Shops | 9,700 | 43.6% |
 Caviar - Order Food Delivery | 171,116 | 38.1% |
 foodpanda: Food & Groceries | 250,433 | 32.2% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.