Investigate support firsthigh
26.8% here · 18% in its market · 7.8% store-wide.
Venmo
The Delancey Corporation, LLC
4.85star15,470,059 ratings
4 decisions.
Shares of this app’s 1,727 recent negative reviews.
Watch login & authelevated
8.9% here · 12.4% in its market · 7.5% store-wide.
Skip performance and UX work
Performance, UX all run at or below the store’s typical rate.
Protect sync & data, accuracy, ads, limits & caps and billing
Sync & data, Accuracy, Ads, Limits & caps, Billing all run well below the store’s typical rate.
n = 413. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.85star average beside 90% negative is the finding, not an error.
Ratings.
15,470,592 ratings · Apple’s own count, fetched daily
5star14,058,338
4star946,935
3star209,127
2star51,424
1star204,768
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Robinhood Banking | 85,407 | 31.4% |
 Current - Mobile Banking | 196,252 | 27.4% |
 Venmo | 15,470,059 | 26.8% |
 Varo Bank: Online Banking | 233,497 | 25.1% |
 Chime® – Mobile Banking | 1,579,995 | 23.5% |
 OnePay – Mobile Banking | 427,795 | 19.6% |
 SoFi: Bank, Invest & Crypto | 385,470 | 17.4% |
 Capital One Mobile | 11,049,247 | 13.9% |
 Wells Fargo Mobile® | 10,734,100 | 11.7% |
 Bank of America Mobile Banking | 5,024,957 | 9.3% |
 Chase Mobile®: Bank & Invest | 9,471,110 | 7.8% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.