Investigate support firstextreme
30.6% here · 17.7% in its market · 7.8% store-wide.
Deliveroo: Food & Shopping
ROOFOODS LTD
4.63star205,959 ratings
5 decisions.
Shares of this app’s 268 recent negative reviews.
Investigate accuracyhigh
3% here · 2.7% in its market · 1.5% store-wide.
Watch billingelevated
38.1% here · 39.1% in its market · 30.6% store-wide.
Ads is at typical. Skip it
0.4% here · 0.9% in its market · 10.3% store-wide. Normal for the store.
n = 1. Too thin to act on. We recount weekly.
Protect login & auth, UX, limits & caps and performance
Login & auth, UX, Limits & caps, Performance all run well below the store’s typical rate.
n = 27. Too thin to act on. We recount weekly.
Read those two together. Ratings are cumulative, reviews are recent. A 4.63star average beside 87% negative is the finding, not an error.
Ratings.
205,961 ratings · Apple’s own count, fetched daily
5star172,630
4star15,001
3star5,349
2star2,292
1star10,689
The market in numbers
All 11 panel members · 2026-09-21 snapshot.
| App | Ratings | Support |
|---|---|---|
 Just Eat: Food and Shops | 9,776 | 38.5% |
 Glovo: Food Delivery, Takeaway | 235,301 | 31.5% |
 Postmates - Food Delivery | 2,052,621 | 30.7% |
 Deliveroo: Food & Shopping | 205,959 | 30.6% |
 Grubhub: Food Delivery | 4,667,115 | 24.7% |
 Caviar - Order Food Delivery | 171,182 | 23.1% |
 Seamless: Local Food Delivery | 499,276 | 22.6% |
 DoorDash: Food, Grocery, More | 23,216,621 | 16.2% |
 Wonder: Food Delivery | 40,011 | 14.9% |
 Grubhub for Drivers | 175,754 | 10.4% |
 Taco Bell Fast Food & Delivery | 1,138,245 | 4.5% |
Counted from real App Store reviews · 2026-09-21
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.