DoorDash, Inc.
4.77star22,990,513 ratings
Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled
Read those two together. Ratings are cumulative, reviews are recent — a 4.77star average beside 67% negative is the finding, not an error.
elevated · 59.2% of this app’s 1195 negative reviews, against 32.1% typical store-wide.
elevated · 16.9% of this app’s 1195 negative reviews, against 9.2% typical store-wide.
elevated · 14.4% of this app’s 1195 negative reviews, against 11.5% typical store-wide.
Ads, Sync & data, Limits & caps, Performance, UX, Login & auth all run well below the store’s typical rate.
All 11 panel members · 2026-08-24 snapshot.
| App | Ratings | Billing |
|---|---|---|
 Uber Eats: Food & Groceries | 10,673,672 | 60.9% |
 Postmates - Food Delivery | 2,050,789 | 60.5% |
 DoorDash: Food, Grocery, More | 22,990,513 | 59.2% |
 Instacart: Groceries & Food | 4,750,827 | 51.7% |
 Shipt: Order Grocery Delivery | 135,367 | 51.6% |
 Gopuff - Grocery Delivery | 258,196 | 46.2% |
 Instacart Shopper: Earn money | 1,620,677 | 34.7% |
 Spark Driver | 291,001 | 27.8% |
 Drive and Shop with Shipt | 228,293 | 27.6% |
 instashop: Groceries & more | 14,933 | 22.1% |
 ALDI Grocery Pickup & Delivery | 111,427 | 10.1% |
Every complaint across grocery delivery apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.
Read the grocery delivery apps reportEvery number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.