Investigate support firsthigh
25% here · 24.9% in its market · 7.8% store-wide.
Grubhub: Food Delivery
GrubHub Inc
4.75star4,657,562 ratings
4 decisions.
Shares of this app’s 691 recent negative reviews.
Watch billingelevated
44.9% here · 50.1% in its market · 30.8% store-wide.
Watch accuracyelevated
2.5% here · 2.5% in its market · 1.5% store-wide.
Protect login & auth, ads, UX, performance and limits & caps
Login & auth, Ads, UX, Performance, Limits & caps all run well below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.75star average beside 71% negative is the finding, not an error.
Ratings.
4,661,551 ratings · Apple’s own count, fetched daily
5star4,001,063
4star407,253
3star109,454
2star33,450
1star110,331
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Just Eat: Food and Shops | 9,700 | 39.3% |
 Uber Eats: Food & Groceries | 10,719,101 | 33% |
 Glovo: Food Delivery, Takeaway | 233,998 | 31.9% |
 Postmates - Food Delivery | 2,051,847 | 30.7% |
 Grubhub: Food Delivery | 4,657,562 | 25% |
 Caviar - Order Food Delivery | 171,116 | 23.4% |
 foodpanda: Food & Groceries | 250,433 | 23.3% |
 Gopuff - Grocery Delivery | 259,622 | 23.1% |
 Seamless: Local Food Delivery | 498,878 | 22.6% |
 Instacart: Groceries & Food | 4,775,350 | 21.8% |
 DoorDash: Food, Grocery, More | 23,105,955 | 15.6% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.