Protect billing
21.3% here · 49.7% in its market · 30.6% store-wide. Normal for the store.
Grubhub for Drivers
GrubHub Inc
4.71star175,307 ratings
5 decisions.
Shares of this app’s 268 recent negative reviews.
Watch login & authelevated
12.3% here · 1.1% in its market · 7.5% store-wide.
Watch accuracyelevated
1.9% here · 2.6% in its market · 1.5% store-wide.
Watch supportelevated
10.4% here · 24.6% in its market · 7.8% store-wide.
Watch UXelevated
6% here · 1.6% in its market · 4.9% store-wide.
Read those two together. Ratings are cumulative, reviews are recent. A 4.71star average beside 72% negative is the finding, not an error.
The market in numbers
All 11 panel members · 2026-09-14 snapshot.
| App | Ratings | Billing |
|---|---|---|
 Postmates - Food Delivery | 2,052,255 | 57.4% |
 Uber Eats: Food & Groceries | 10,741,870 | 56.7% |
 DoorDash: Food, Grocery, More | 23,160,352 | 54.8% |
 Seamless: Local Food Delivery | 499,075 | 48.6% |
 Instacart: Groceries & Food | 4,787,542 | 47.4% |
 Gopuff - Grocery Delivery | 260,300 | 44.4% |
 Grubhub: Food Delivery | 4,662,135 | 44.3% |
 Glovo: Food Delivery, Takeaway | 234,669 | 42.3% |
 Caviar - Order Food Delivery | 171,149 | 38.1% |
 foodpanda: Food & Groceries | 250,442 | 32.3% |
 Grubhub for Drivers | 175,307 | 21.3% |
Counted from real App Store reviews · 2026-09-14
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.