Investigate support firstextreme
39.3% here · 24.5% in its market · 7.8% store-wide.
Just Eat: Food and Shops
Just-Eat Holdings Limited
4.74star9,700 ratings
4 decisions.
Shares of this app’s 163 recent negative reviews.
Investigate accuracyhigh
3.7% here · 2.5% in its market · 1.5% store-wide.
Watch billingelevated
43.6% here · 49.6% in its market · 30.8% store-wide.
Protect performance, login & auth and UX
Performance, Login & auth, UX all run well below the store’s typical rate.
Read those two together. Ratings are cumulative, reviews are recent. A 4.74star average beside 89% negative is the finding, not an error.
The market in numbers
All 11 panel members · 2026-09-02 snapshot.
| App | Ratings | Support |
|---|---|---|
 Just Eat: Food and Shops | 9,700 | 39.3% |
 Uber Eats: Food & Groceries | 10,719,101 | 33% |
 Glovo: Food Delivery, Takeaway | 233,998 | 31.9% |
 Postmates - Food Delivery | 2,051,847 | 30.7% |
 Grubhub: Food Delivery | 4,657,562 | 25% |
 Caviar - Order Food Delivery | 171,116 | 23.4% |
 foodpanda: Food & Groceries | 250,433 | 23.3% |
 Gopuff - Grocery Delivery | 259,622 | 23.1% |
 Seamless: Local Food Delivery | 498,878 | 22.6% |
 Instacart: Groceries & Food | 4,775,350 | 21.8% |
 DoorDash: Food, Grocery, More | 23,105,955 | 15.6% |
Counted from real App Store reviews · 2026-09-02
How this is counted
Every number is arithmetic over the reviews we hold, re-counted weekly: nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the market figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares, never how to fix it, and never whether this app can win.