Vinted: Pre-loved marketplace

Vinted Limited

4.82star197,099 ratings

ShoppingMarketplace shopping apps shelfNo in-app purchasesUpdated Aug 17, 2026

Biggest complaint · Support

23.8%

161 of 676 negatives · store typical 9.2%

Recent reviews negative

65%

its 11 shelf rivals run 68% · 1033 reviews held

Counted from real App Store reviews · 2026-08-24 · nothing estimated or modelled

Read those two together. Ratings are cumulative, reviews are recent — a 4.82star average beside 65% negative is the finding, not an error.

Ratings.

5.0out of 5

202,595 ratings · Apple’s own count, fetched daily

5187,325

46,657

31,710

2835

16,068

4 decisions.

Investigate support first

high · 23.8% of this app’s 676 negative reviews, against 9.2% typical store-wide.

How it compares

this app: 23.8%; 161 of 676
its shelf: 14%; rivals only
store-wide: 9.2%; typical

Investigate login & auth

high · 32.2% of this app’s 676 negative reviews, against 13.2% typical store-wide.

How it compares

this app: 32.2%; 218 of 676
its shelf: 12.9%; rivals only
store-wide: 13.2%; typical

Skip billing, performance and accuracy work

Billing, Performance, Accuracy all run at or below the store’s typical rate.

How it compares

Billing27.8% of 676 · shelf 36.7% · store 32.1%
Performance13% of 676 · shelf 11.3% · store 16.9%
Accuracy9.2% of 676 · shelf 12.4% · store 11.5%

Protect ux, limits & caps, sync & data and ads

UX, Limits & caps, Sync & data, Ads all run well below the store’s typical rate.

n = 28. Too thin to act on — we recount weekly.

How it compares

UX0.3% of 676 · shelf 2.1% · store 2.9%
Limits & caps0.4% of 676 · shelf 0.8% · store 2.8%
Sync & data0.3% of 676 · shelf 1.2% · store 2.2%
Ads3.1% of 676 · shelf 9.2% · store 10.7%

The shelf in numbers

All 12 panel members · 2026-08-24 snapshot.

App	Ratings	Support
Whatnot: Shop, Sell, Connect	1,006,710	25.5%
AliExpress - Shopping App	658,775	24%
Vinted: Pre-loved marketplace	197,099	23.8%
Joom. Shopping for every day.	66,926	17.6%
Amazon Business: B2B Shopping	17,646	16.7%
eBay online shopping & selling	4,968,718	16.2%
LiveAuctioneers: Bid @ Auction	10,720	12.6%
5miles: Buy and Sell Locally	189,617	11.7%
JioMart Online Shopping App	3,492	9.7%
Shop: Track, Pay, Discover	7,095,086	8.8%
OfferUp Buy & Sell Marketplace	4,441,156	6.9%
Jane - Boutique Shopping Deals	305,695	6.1%

The whole shelf, counted

Every complaint across marketplace shopping apps, frequency-ranked from real App Store reviews — the gaps nobody on this shelf has fixed.

Read the marketplace shopping apps report

How this is counted

Every number is arithmetic over the reviews we hold, re-counted weekly — nothing modelled, nothing scored. Themes come from a frozen pattern classifier rather than a model reading reviews, so the same review always lands in the same bucket. Shares are of this app’s own recent negative reviews; the shelf figure is its rivals with this app excluded. The graded words have fixed cutoffs against the store’s typical rate: elevated from 1.15, high from 2, extreme from 3.5 times it. The page says what is broken and how it compares — never how to fix it, and never whether this app can win.